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A**T
A reference book that is timeless
The overview of theories, methods, practices and narratives is a motivating cue sparking innovative thinking !
L**A
otherwise great
was a little more worned out than I expected but as long as the pages were not torn. otherwise great purchase
K**Y
Missing two chapters
This book must be a misprinted error it is missing two chapters. How am I supposed to explain this to my professor
T**Y
The perfect adulthood transition book!
Though purchasing this book for coursework. I recommend this book to every person on their 18th birthday. The principles included within the pages help identify life altering issues that can be tackled prior to any advancement of escalation. It teaches that conflict is not bad, but in fact is an unavoidable function in life, while outlining valid and impertinent communication techniques and strategies to work through any disagreemt. As well as knowing when to acquiesce, accomidate, avoid or stand firm in your decisions.
S**L
Glad to have an option
Price was good and the books was in good condition.
B**R
Review
I chose this rating because the book was clear and concise and was easy to understand.I would recommend this book to everyone as it has greatly helped me in my understanding of conflicts and how to deal with them.
S**1
Rented for a course.
Rented it for a course & got a B in the class (for those who were wondering). Was an easy to follow read.
J**N
eh
this book arrived in pretty crappy condition, but like all textbooks, I don't think anyone really cares
D**T
Important textbook to read for all areas of life
If this wasn't a mandatory textbook to read as part of my counselling and conflict studies, I would have never chosen to read it. At times it was difficult to feel motivated to read and hard to digest particularly due to so many theories, type of wording used (although industry relevant) and just the general topic. There were some areas of the subject that I felt was relevant to everyday life like stress and anger, which was easiest to read and digest.Overall, I guess I have to admit that it is an important, well-researched contribution to the field of communication and conflict and after reading it from beginning to end, particular relevant sections should be re-read, particularly throughout a person's career regardless of what industry they are in.
D**A
I am unable to comment on the content nice after buying it
I am unable to comment on the content nice after buying it, the book did not get delivered to my Kindle saying that it is incompatible with my device (my Kindle is the most advanced version). Then I had to read it through download Kindle app on my tablet. I did not like the inconvenience faced since I wanted it on my Kindle and it is not there. Please discourage versions of books that do not work on even the most sophisticated device of Kindle.
S**N
A good textbook
I am taking a conflict management course, and our class uses this book as a textbook.It provides a lot of knowledge and questions.
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