Plantronics MX500i 3-in-1 Headset

I'm giving this headset full 5 Stars because the Pro's far out way the con's and the cons are more of my own dislikes and less an issue with the product.PROS: Price on this is great at around $25, VERY COMFORTABLE TO WEAR. I love how it goes under your ear and not over the top, this design is comfortable to wear for hours at a time and can easily go from my Panasonic VoIP Cordless Phone system to plugging into my cell phone with the provided adapter that converts it from a 2.5 MM to the standard 3.5 MM (I hope I got those measurements correct but regardless it's what makes it compatible with almost all phones and your computer!) The sound quality is amazing and I like the adjustable volume and mute button that is on the cord for you to easily access.CONS: As I said before this has more to do with me and less about the product itself, but I figured I'd share anyways. So in the defense of this product, I'm going to be up front and say, (If I wanted a wireless headset then I should have just bought a wireless one!) The truth is I did and I have posted a review on that also. The Con for me is there are so many times when I forget that I am tethered to a phone or other device and without thinking when I get up to move, I always come close to snapping the wire, while at the same time jerking my head back like I've gotten which last. Very embarrassing when others are watching! So again this is less of an issue with the headset and more of an issue with me. That said, I really don't have any other complaints about it. I tend to go back and forth between my Bluetooth cordless headset which I love and this Plantronics which plugs into my DECT Panasonic Cordless which I keep in my pocket in an effort to not hang myself! Given that my Cordless does not have bluetooth, this headset is the perfect match! It also fits into the price range that seems to be the new normal of under $50.00 for actual quality! I hope this is helpful and remember if you don't like it, Amazon.com seems to have an incredible return policy that truly takes the risk out of seeing if this or any product is really for you!EJ Mandigo-Kneszewski - SiteCast Solutions & Technology, LLC

I am a remote employee and travel a lot. This headset is great for long conference calls. When not in the car i prefer to use a corded headset. That said, the sound quality on this is very good. I can hear calls loud and clear. When i received it, i tested it on some internal calls, and asked for feedback on how i sounded. All the feedback said that i was clear, no issues.The good:Light weight, comfy to wear for long periods of time.Can be worn on either ear.I prefer a cord to bluetooth, and there is ample cord for this.Volume control on the cord.Adapter for use with various phones.My wife says the under ear design is great for wearing with glasses. ( i don't wear glasses so i can't verify)The bad:It seems to take a couple seconds for the phone and headset to play nice. Within those couple of seconds when a call initiates, sometimes there is a lot of echoing of my voice to the person on the other line.Also, when using the mute function, the person on the other end has reported a lot of echoing of their voice, as if it's feeding it back into the phone. (i quite using the mute on the headset and just use the one on my phone)I have and will continue to recommend the phone to people. My co-worker has one, and my wife picked one up after trying mine. It's a solid headset. i use mine with a Samsung Galaxy 5 phone. My wife uses it with a Galaxy 2.

Its a fine little headset, sound quality is good, wears easily. But I broke the boom mic, the straw like part that is removable from the unit. So I call Plantronics, explain the process, hope they'll ship me a new one, worst case I'll have to spend a few bucks to get the replacement part shipped to me right? Wrong.No parts available. This is the 2nd one of these I bought, the first one had the rubber earpiece tear where it connects to the plastic body. Got tired of supergluing it back together and ordered another. Plantronics tech support guy xfers me to a guy in a diff dept, he didn't say where, but the guy offered me a $25 deal on a new unit. me: no, you must have misunderstood, I just need the boom mic. mine cracked and broke. him: you have to buy an entire new unit. me: are you kidding me? I'm not interested in that, I just need the part. Him: we don't sell the parts. me: okthxbye, clicknot sure how to rate this in the end. the headset was good enough for me to buy 2 of them. but each time having access to parts would have fixed the prob such that I only needed parts. I give the headset 4 stars, but service no stars for post sales support. I shouldn't have had to buy $60 worth of headset to keep a $27 headset in my possession. An even 2 stars it is. Fool me once... I won't buy Plantronics again