SHARP SMD2470ASY Microwave Drawer Oven, 24-inch, 1.2 Cubic Feet, 950 Watt, Concealed Control Panel with Digital LCD Display, Stainless Steel

After seven years of reliable service from our drawer microwave, we decided it was time for an upgrade. One feature that immediately caught our attention with the new model is the innovative design where the buttons extend out and face upwards, a significant improvement from our previous unit where they were located on the side. This not only enhances the aesthetic appeal but also offers added convenience in operation. We're excited to see how this upgrade will further enhance our kitchen experience. Very convenient to have in the island. Very fast shipment, and easy delivery.

The microwave is nice a little pricey.it was a splurge for my new kitchen

We have only had it for a couple of weeks but so far it has been a great purchase. As we get older it was difficult to use the Microwave due to its location in the center island. The drawer microwave was helped with this is a big way, I would recommend this product.

Installed in our new home. Love the style. First time with drawer microwave. Quiet and effective. Bit of a learning curve on settings. Haven't figured out how to silence the reminder beep that continues until you open it when time is up.

So convenient, great looking, and works great.

I like the overall design. It installed easily. I especially liked the tilting control panel that made it easy to use no matter what your height. That said...It doesn't last (less than 2 years). There is some sort of "arcing" defect that manifests over time. Microwaves arcing? Burning Electrical smell? Is it s fire hazard? I'm not a technical person, but it doesn't sound safe to me.Once it occurred, I of course called the number listed on the materials. Welcome to Kafka-ville. I was asked to fill out their lawsuit claim form and submit documentation. Also, they then sent out someone to look at the microwave and take photos. Ok, not a problem. Now, it has been ~3 months and they will not let me know what will be done about it. Not denying my warranty claim, just "No decision". Thus, my options are to continue to wait with no microwave, or just give up and buy a new one. Given the cost, I continue to wait.I do hear that ULINE makes a comparable microwave. Also, unlike other brands of drawer microwave, this one is not manufactured by Sharp and thus shouldn't suffer from the same defect.If their support and the defect get fixed, then this is an awesome microwave. Until then, you are taking a bet with your money (and I wonder, with your health and welfare).03-07-2021Update: Well, Sharp finally made a decision to replace my drawer microwave and called me to let me know. Great! The issue is resolved and a replacement will be sent in 7 to 10 days. Today, I am now assuming that they meant 7 to 10 business days....or longer. I will call them again tomorrow as it is now going on the third week and there has been no subsequent communication. (Each time I call, they ask for and confirm my email address, my phone number, etc. The front line folks are very pleasant as they follow the script.)07/07/2024So far, so good. The microwave is working well!Now that I have a unit without the arcing issue, I once again really like the microwave. So good to have the counter space (no microwave sitting on counter) and to have a good oven vent (no hard to reach microwave about the stove with a wimpy recirculating fan).

This microwave fits perfectly in our newly renovated kitchen. It is easy to operate. It runs quietly.

We remodeled our kitchen in 2015. The Sharp microwave starting to make a loud buzzing noise and wouldn't heat food. Called an appliance repair shop that Sharp recommended. It would have been a minimum of $500 to fix our old unit.I shopped around and was pleasantly surprised to find that Sharp made the same model replacement unit. Slid the old unit out, unplugged it, rinse and repeat with new unit. Even uses the same screw holes for mounting. If you are able to lift these units (not that heavy) you can easily replace it without paying installation fees.