Norstar T7316E Charcoal Speaker Phone

Ordered this to replace a malfunctioning unit on our store counter and it arrived in a few days.The box looked a little shopworn and/or generic but the phone was pristine (compared to the units here in our store where the matte texture has been polished smooth from over a decade of use) and it had new and complete complement of factory provided accessories (manual, button array guide cards with their plastic covers, handset cord.) Worked fine right out of the box after hooking it upA testament to the durability and reliability of the product itself: I disassembled our malfunctioning unit that this order was replacing. Found some coffee inside that no one remembers spilling. Cleaned up the mess and it works perfectly again.

Affordable and easy to install.

Minus one star for the hold button looking too similar to the end call button. We have a Nortel phone system, and it installed perfectly. Also, the back of the template is blank for you to fill in the relevant information.

Was grateful to find this hard to find replacement! Works great and in like new condition! Would recommend!

Excellent replacement at half price, works like new. I had to buy 3 to replace old ones. Only issue is it is not programmed per your system, so you may need pro help.

These phones were perfect. New condition and well worth the purchase. I wish I had the money to purchase more of these and keep some on the shelf.Only thing Is the original label covers are unbeatable due to the design. Clear plastic ones don't look as good.

Just my bad luck, I got my 3 phones,..and went online for tech support, only to find they are BANKRUPT. So,..support is lacking. My phone company said I should have gotten an RCA 4 line phone instead. I got these Nortel's in refurbished condition, they look fine,...I hope I can sell them on craigslist. I think it's very misleading for Amazon to omit the fact that this product is basically an orphan, and that the company that 'stands behind it' is defunct.

Plugged unit into our system and started working as soon as it cycled into the system. Very impressed as to how it was going to work as I had doubts and only ordered one. Have more replacements on the way now.