uPunch HN3500 Advanced Time Clock Bundle for Small Business: Complete Employee Time Tracking System with 100 Time Cards, 2 Racks, 2 Ribbons, and 6 Keys

We have just purchased our 3rd time clock. They have each lasted 4 years in our dusty construction office. Our employees find the clock easy to use and I have had no problems with set up. I am hoping this third unit we irks as well and lasts as long as the previous 2 units!

This machine is amazing. The time was correct and so easy to get going. The card grabs the correct date automatically. When the time changed it corrected itself. My 2nd time clock I’ve tried, (1st one was awful)for my business and it is fantastic.

Highly functional and easy to use. Nice reminder to clock in or out. Easy mounting

I use this for my business and I like how you can fit it anywhere. I have this drilled onto the wall and it allows employees to know when to clock out for lunch. It has an alarm reminder. Lost one stars due to the fact it was difficult trying to set it up with the hours and dates.

We like it. Works like it suppose to work.

First of all, the unit does not automatically keep track of sign-ins and outs during the day. For instance, if you punch out on a break you have to manually press the "in/out" button on top of the machine to let it know that you are signing back out/in on the same day. What happens if you forget to push the button each time you use the machine? It prints the new in/out time over the top of the old in/out time. Furthermore, the app that is used to "automatically" calculate time is COMPLETE garbage. It does not capture the information you want it to. The time cards are setup to have multiple weeks on them so instead of just capturing the week you want it to, it captures all of the weeks on the time card (even the current week) and does not translate that information properly into the app. So what happens is you end up having to MANUALLY put in the employees times using a scrolling-style menu within the app that is VERY slow to navigate. It's a complete waste of time and I'll be returning this unit.

Very satisfied with this punch in clock. The software that comes with it is online and is very helpful in calculating your hours. It is still fairly manual, but it is still pretty helpful. It is easy to install and the manual is fairly easy to follow if you are willing to take some time to read it and go through it. There are quite a few videos to help you as well. Very easy to operate. Plus, the punch cards are fairly inexpensive. I would recommend for small businesses that have 5+ employees.

We are a small non-profit who purchased this in April of 2022. It is not heavily used as there are only two part-time employees who use it - one 4 days a week, one 1 day a week. Time clocked worked well from April of 2022 until May or beginning of June 2024. At that time, the feeder stopped feeding the cards every time. It would not pull the card in and then after you've tried 4 or 5 times it would pull the card in. After a week or two it stopped feeding the cards at all. I reached out to customer service in June of 2024 for the first time and they said that I needed to open it up and make sure there's no paper jammed in the roller area. We limped through the rest of June, mainly writing the time onto time cards manually. Today I was fed up and reached out to customer service again. The agent was nice and walked me through a factory reset and when done I got excited because I was able to get it to time punch three times in a row. Then it stopped feeding the card again. The representative told me that unfortunately we were just out of the warranty period (which is two years) so we would have to purchase a new clock. I would have been ok if they had offered us some sort of discount in order to buy a new clock, but she told me she could tell me where to purchase the item but could offer us no discounts. Yeah, we're a small non-profit that operates on a negative budget. Buying a clock was not in our budget, especially one that would only last 2 years. Now I need to throw this one away and research a different clock brand that will last longer. I don't recommend buying this time clock unless you want to purchase it multiple times.

I bought it 2years ago. And it is working very good. No complaints.

Todo bien, solo es un poco tedioso de configurar

Customer service hasn’t been helpful at all! Ordered this for my business to track employees breaks and hasn’t worked despite 4 people that are tech savvy trying to fix the problem with steps from their videos and customer service just keeps repeating the same steps. Hope they will send me a not fault unit

Complexe mais ça marche bien

Good