Does the I can not get this watch to work please help

What have you done? Have you pushed the time pin all the way back in the watch?

What strap release is it?

Dear customer, this men's watch strap is a brown leather strap, width: 22 mm ，length: 220 mm . If you have any other questions, you can always consult us, we will be happy to help you solve the problem.

I just bought this watch and it does not working, this watch had dead battery

Hello. I have bought several Benyar watches for myself and as gifts for family. I have never had an issue of not working. They are good looking and reliable watches. My advice is to return this under warranty and request a replacement. Good luck.

Do the side buttons work or are they decorative only?

Dear customer, Thank you for your question. We made a video based on your question. It can be seen from the video that the way to adjust the date is to pull the crown out to the first gear and turn it clockwise. Adjust the time: Pull out the crown to the second gear and turn it counterclockwise. In addition, the sub-dial in the watch actually works. Please note that after pressing the start button, you must first press the pause button, and then press the reset button. The small hands will return to zero. Otherwise, it will cause damage to the watch movement. If you have any questions, please feel free to contact us via Amazon email. (Click on "BENYAR OUTLET STORE" at the bottom of the shopping cart to enter the "Ask a question" homepage to find us) Best wishes, BENYAR OUTLET STORE