Plantronics 78712-101 EncorePRO 710 Wired Quick Disconnect Headset, Black - Not USB Compatible

This headset is AMAZING!! Excellent sound quality and the mic puts out crisp clear sound!! I work in a 911 center so I can appreciate a good quality headset. I have used several other Plantronic headsets but this one is by far my favorite! I was told by a former boss these headsets were discontinued. When I found them on Amazon I was shook. lol Seriously the sound quality is amazing, its comfortable and the mic moves all around, not just up and down. Good quality and a good price!

Had held up nicely over the years of using this product in a dispatch environment. No issues whatsoever. Very comfortable. Sound quality is great.

For the price, the volume is quite low. And it's not as comfortable as I expected.

It's very confort & i like it

I purchased this for my work in a doctor’s office. They had purchased one to replace an old headset that broke and I loved it. The patients never say they can’t hear me anymore which was a constant issue with the older headsets. So purchased my own so no matter what phone I’m at I have a great headset that I won’t have to practically eat the mic before they say they can hear me. Only complaint is that I thought it was supposed to come with the cord that connects the phone to the headset. Had to buy one. Still a good deal if you go to the company’s website it’s a bit more expensive lol I hope for coworkers sake they purchase more of these but go through amazon instead of the company site

This item was advertised as a USB headset. When I received the item it only included the quick release cord. We all know Plantronics headsets use the quick release connection and there is a second half of the cable that you buy to connect to your specific port. Sometimes they are sold bundled. So when this item was advertised as "USB" I assumed this was a bundle. There was no second half of the cable. I returned the item.

A fantastic headset, as long as you read the instructions. As is, the set's cable ends in a quick disconnect. I hadn't noticed that when reading the description. It required an adapter cable that goes to a USB connection. I got this one: https://www.amazon.com/gp/product/B074VBBFZM/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1 The exercise taught me to read the entire description. Larger print maybe Amazon?

I have ordered two types of headsets from you. I prefer the HW540 because the microphone holds up better, but my staff prefers the HW710 because of the more comfortable earpiece. How do I contact Plantronics with a request to put the HW540 microphone on the HW710? I hate discarding a perfectly good headset because of a defective microphone?