Plantronics 78712-101 EncorePRO 710 Wired Quick Disconnect Headset, Black - Not USB Compatible

This headset is AMAZING!! Excellent sound quality and the mic puts out crisp clear sound!! I work in a 911 center so I can appreciate a good quality headset. I have used several other Plantronic headsets but this one is by far my favorite! I was told by a former boss these headsets were discontinued. When I found them on Amazon I was shook. lol Seriously the sound quality is amazing, its comfortable and the mic moves all around, not just up and down. Good quality and a good price!

Had held up nicely over the years of using this product in a dispatch environment. No issues whatsoever. Very comfortable. Sound quality is great.

For the price, the volume is quite low. And it's not as comfortable as I expected.

It's very confort & i like it

I purchased this for my work in a doctor’s office. They had purchased one to replace an old headset that broke and I loved it. The patients never say they can’t hear me anymore which was a constant issue with the older headsets. So purchased my own so no matter what phone I’m at I have a great headset that I won’t have to practically eat the mic before they say they can hear me. Only complaint is that I thought it was supposed to come with the cord that connects the phone to the headset. Had to buy one. Still a good deal if you go to the company’s website it’s a bit more expensive lol I hope for coworkers sake they purchase more of these but go through amazon instead of the company site

This item was advertised as a USB headset. When I received the item it only included the quick release cord. We all know Plantronics headsets use the quick release connection and there is a second half of the cable that you buy to connect to your specific port. Sometimes they are sold bundled. So when this item was advertised as "USB" I assumed this was a bundle. There was no second half of the cable. I returned the item.

A fantastic headset, as long as you read the instructions. As is, the set's cable ends in a quick disconnect. I hadn't noticed that when reading the description. It required an adapter cable that goes to a USB connection. I got this one: https://www.amazon.com/gp/product/B074VBBFZM/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1 The exercise taught me to read the entire description. Larger print maybe Amazon?

I have ordered two types of headsets from you. I prefer the HW540 because the microphone holds up better, but my staff prefers the HW710 because of the more comfortable earpiece. How do I contact Plantronics with a request to put the HW540 microphone on the HW710? I hate discarding a perfectly good headset because of a defective microphone?

Arrived quickly. Good quality. Easy to set up and use. It replaces a similar Plantronics head set that lasted about 15 years. Hope this one lasts that long too.

This headset is amazing! I can hear clearly, people are no longer asking me to repeat myself. Bought my own headset for work since the headsets are work are terrible and uncomfortable.

Defective product. I bought this headset for my office's 2 Polycom phones because it was recommended. This headset was double the price of other similar headset (Wantek) available on Amazon but I believed in Plantronics so I bought it anyways. This headset doesn't come with the cable that connects it to the phone so I had to buy a cable for it. For my second phone, I decided to try the Wantek headset so I bought that instead. The Wantek already comes with the cable so you won't even need to purchase it separately After hooking up the Plantronic headset to the first phone, it won't pick up any audio. You can hear the other person on the headset but they cannot hear you at all. Since I had faith on the Plantronics headset, I thought it must be the cable that's the issue. So I purchased another cable. When it arrived, I had the exact same issue. At this point I begin to suspect it's the headset. At the meantime, the Wantek was already working beautifully on my second phone. So to test the Plantronics, I swapped the two headsets. The Wantek still worked on the first phone with no issue. On the second phone, the Plantronics's audio becomes echoey. It does pickup the audio from the user but it is very faint. We are able to conclude that it's the Platronics headset at this point. Unfortunately for me, by the time I bought the new cable and had a chance test it properly, the return period with Amazon is over. I am now stuck with a $100 non-working headset. If I have to compare the Wantek and the Plantronics for a second, aside from the non-working issue, design-wise, Wantek is a little bit on the flimsy side. But it comes with a volume control and mute button on the cable itself. Plantronics comes with no control whatsoever which is disappointing.

Great headset. Very clear and comfortable

They were expensive but they really work great.