TowerT978507 Ignite Multi XL Grill BBQ, Gas & Charcoal Grill with Built-in Smoker and Side Burner, Black

This is a awsome bbq but has one big flaw.Where most cheaper bbqs has a external handle fitted to hoist the roster up and down this one does not.If your coals are to hot or to cold you have to lift the roster by hand. The 2 handles they provide on the roster are obbiously flaming hot and so you will need gloves uo to your elbows and mind your eyebrows burning off.Not to mention the hoisting action. Its rubbish and dangerous.I can see a couple of blokes who had 1 too many ending up in a&e eith 2nd degree burns.It would nit have been such a big disapointment if the rest if the bbq was as poor.I took arvantage of the free assembly. The guys did a excellant job.

I was really excited to purchase this BBQ set — on paper, it seemed like the perfect all-in-one solution: gas, coal, smoker, and even a frying pan. Unfortunately, the reality was far from that promise.Straight out of the box, the build quality was concerning. The powder coating is thin and easily scratched, with small rust spots already visible. Assembly revealed poor design and engineering; tolerances are off, the offset smoker doesn’t seal properly, and many screws require awkward manual installation.When it came to cooking, the experience was frustrating. Even after a proper seasoning burn, the paint continued to release strong, toxic fumes. The gas burners struggled, with poor flow and uneven heat distribution — food boiled instead of grilling. The smoker leaked heat excessively due to flimsy materials, making it impossible to maintain temperature. The charcoal tray is poorly designed, with no safe way to adjust it without risking serious burns.Overall, this product feels like a rushed, unsafe, and under-engineered set. I can’t recommend it. If you’re after a 3-in-1 solution, you’re better off buying quality individual units.

We're very happy with this purchase, it's a fantastic BBQ. Used it a few times now, and it was always a successful result, food cooks evenly and quickly. Even the design matches our BBQ shelter 😁 The only negative side is the assembly. My husband has lots of tools, so we managed in about 2 hours, but if you're not an experienced person with assembling stuff, I suggest paying a lot of attention to the guide as it's not too easy to figure out. Other than this I absolutely recommend it 💯

Great design, a bit of a pain to build but can let that go. Mine was delivered with mismatched side panels - they work, but the louvre vents are different and the adjustable vent covers don’t match, meaning you do not have full control.Also, the BBQ itself came with some minor damage/scuffing, which is frustrating.Tower customer support useless - waited seven working days for a response before complaining via Twitter (instant response). Apparently they don’t sell or can’t procure individual parts, so only option was a return, which would mean a double repeat of the build! Amazon got it sorted in the end, through the offer of a discount or an exchange. Great service from Amazon, but won’t be buying anything ‘Tower’ branded in the future.

This BBQ was made for a man its solid made and easy to assemble but l feel for the price it should have come with a cover you have to buy seperate ..

Good product but sadly had to send it back as it had a broken component and Amazon nor Tower could send me this one piece. Rather disappointed as the fix would have been much more cost effective than sending the whole unit back, (suspect it will end up as a stock loss and landfilled).

Proper big well impressed.Had one of the three grills missing emailed Tower and they sent one out really quickly very impressed with the customer service.As for the bbq?Oh yeah proper dad flex!

Didn't get as far as assembling this BBQ as had rust blisters out of the box which suggests manufacturing & quality checks are not what they ought to be. Picked up with Tower direct to see if I could get a replacement lid as BBQ otherwise looked to be just what I was after but was asked to pick up with Amazon direct as they had no spare parts for this (despite being on sale direct from Tower). Unlike Tower direct, Amazon were very helpful in arranging pick-up return and refund so I will be looking for a different BBQ manufacturer as also noticed that other reviews note rust blisters.