Gaggia Magenta Prestige Super-Automatic Espresso Machine,Black

I got this machine from my husband for Christmas and we both LOVE it! The seller is responsive, there are very helpful video’s on EVERYTHING with this machine, the coffee choices are awesome and the coffee drinks are PERFECT! You can customize your drinks as you please and they are plenty hot. It’s super easy to care for, makes cleaning it easy, and while the noises are somewhat loud, we find them charming and fun. So very glad I got this machine!

Not going to pretend that this is a flawless product. But I will say that it has made me look forward to my morning coffee, even more than the older Gaggia machine it replaced. With this model, Gaggia has endeavored to provide the best of both worlds when it comes to an automatic bean to cup machine: one, provide default one-button functionality to produce multiple different coffee recipes—espresso, cappuccino, latte, cafe au lait, flat white, etc.—and two, make an almost infinitely adjustable machine to produce exactly the coffee recipe that floats your boat. I think Gaggia has mostly succeeded, at least for those people who don’t want to weigh their beans, measure the amount of water used, grind their beans, and steam their milk in separate steps. Would all this fuss make a better cup of coffee. Probably yes. But who has the time? For me, I like the automation this machine provides. Yes, there are maintenance operations one must perform, like cleaning the milk spout, emptying the waste water and used coffee pucks, and occasionally cleaning the brew group. But this machine will make you a nice espresso, cappuccino, or latte with minimal interaction. While all this is happening, you can go do other things, like prepare your breakfast, set the table, or browse the Internet or your social media of choice. I’ve had this machine about two weeks. I’ve tried most every coffee recipe it yields. I’ve dialed in and saved some adjustments to the stock recipes so that they are more to my liking. I believe I’ll be doing more of this over time, but right now I’m pretty happy with the results. My wife, who usually has tea or drip coffee in the morning was so intrigued with the machine that she wanted me to teach her how to use it. It took about 10 minutes, but now she’s happily enjoying cappuccino every morning. Certainly you can find better made, more capable machines out there. The dual boiler machines are supposed to be the pinnacle. But I have not found a machine this capable for less money. For the lion’s share of people who just want a simple to use, mostly automated machine, this one fits the bill. I had a Gaggia Anima machine before this one. It served me well for almost 10 years. It still worked to grind the beans and make espresso, but the pump that steamed the milk was failing. I probably could have had it repaired for $200-$300, but decided to buy this new machine. I’m happy with the decision. I think the jury’s out as to how reliable this machine will be over time. And as yet, I’ve not been able to dial in as rich a cup of espresso as I’d like. But I’m going to continue to experiment with the settings and the beans, and who knows? Maybe I’ll get there. If not, I’ll have fun trying, and in the meantime, I’m sure I can make do.

Purchased on sale, great deal arrived fast with Amazon delivery ( which I prefer). So out of the box, the machine is well made parts seem mostly sturdy, although the water tank is a little flimsy compared to some. Also a little tricky to understand the instruction manual, as some of the basic cleaning instructions are not in the manual. This machine DID NOT have the water filter in the box. First few days machine worked great, however, removed the milk carafe, and it would not click back in place. Attempted to call the 888 number, hit 2 for support, and was computer directed to submit issue on line via email form. BS. Total BS. When one spends that much money on a machine, customer service should be readily available for assistance. THEY WERE NOT. Contacted Amazon customer support, as usual, they were excellent, and they have refunded and did not require to send machine back. With the reputation that Gaggia has, the expected CS was sub par to say the least. Referring consumers to you tube videos, and no human to call and discuss issues with is sub par. Other super auto machines, there is phone, live chat, and email to gain support with their products. Sad day for Gaggia.

First off, I love this machine, it does what it advertises. The main reason for this review is to debunk some others who claim issues when in fact they are more the issue than the coffee maker. For example the milk carafe - it goes in one way, and one way only. Trying to put it in backwards (I admit it’s not totally obvious at first which way is correct) will lead to exactly the type of “issue” mentioned in reviews about it not locking in place. Put it in correctly, and surprise surprise it works correctly. While a “super automatic”, don’t expect it to be super simple or there to be no maintenance - yes it makes the drinks on auto pilot, but not all the cleaning too. My advice is to take 10 minutes to read the manual, and save yourself from being an uninformed and unsatisfied user of this machine. Machine is great.

What’s less than 1 star. Stopped working less the 24 hours after startup. Water leaked. 2nd time was the charm sooooooo far. 1st one had a water issue, sounded like a train, this one much better.

This unit is so easy to use and clean. Love the fact that it froths the milk as well to expand the drinks it makes automatically. A smidge loud at some points but still perfectly bearable. Brews an excellent cup of espresso. The froth isn’t going to be as nice as if you used a steam wand of course, but the convenience far outweighs that aspect. Also wish that the place you set your cup for dispensing was a smidge bigger when the milk carafe is attached. Have to make sure that you get all the spouts lined up or you’ll have a funky cup.

Ideal para quem não quer ter trabalho no preparo. Apertou um botão e é só assistir o preparo da bebida. A vaporização do leite é muito boa. Ruídos são médios, nada que incomode. Fácil de limpar e remontar. Ótimo custo benefício em relação às concorrentes.

Rather expensive to buy, but makes wonderful coffee, and in the long run, much cheaper and nicer than any cafe coffee. I look forward to my black Americano with an expresso shot every morning.

Las bebidas con un sabor increíble, rápido y de fácil limpieza

Apresenta erros recorrentes, com cancelamento da "distribuição" e perda de café ou leite, principalmente nas bebidas que envolvem a mistura com leite, aparece no display constantemente a mensagem de que o reservatório não está encaixado adequadamente, mesmo seguindo todas as instruções do manual que veio junto com a máquina. Já entrei em contato com a loja para tentar a troca ou resolução do problema.

Muy buena máquina para hacer café y fácil de utilizar a muy buen precio