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Q: Used correctly accordibg to instructions and put in the cassette but went over T and stopped loading half way and pink/red color has stopped half way?

Hello, Thank you for reaching out and sharing your concerns. When testing, proper saturation is key. We are happy to review and provide a proper resolution. We always want to ensure our customers are satisfied with their purchases. Please do not hesitate to reach out to us directly via Amazon message, or by calling our toll-free number at 1.855.822.6999 Mon-Fri 9am-pm CST. Thank you, Jessica

Q: I have learning disability so do not understand to much Question I have 2 bright Red lines is this good

Great question. Two lines mean normal (sperm count ≥15 millions/mL). Fast results: The sperm test for men is very easy to use and the results can be read within 5-10 minutes. To learn more, please message us in Amazon directly. Warm Regards, Laura Customer Service Team Easy Healthcare Corporation

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🔬 Know Your Fertility Fast — Because Waiting Isn’t an Option

INSTANT CLARITY - Get clear results in just 5-10 minutes—no waiting, no stress.
TRUSTED EXPERTISE - Backed by Easy@Home’s professional support and proven home testing legacy.
LAB GRADE PRECISION - Over 98% accuracy ensures reliable sperm count detection at home.
DISCREET COMFORTABLE - Test privately without awkward doctor visits or invasive procedures.
SIMPLE TWO LINE READOUT - Easy-to-understand results: two lines for normal, one line for low sperm count.

The Easy@Home Male Fertility Sperm Test offers a quick, private, and highly accurate way to check sperm count at home. With over 98% accuracy comparable to lab tests, results are delivered in just 5-10 minutes via a simple two-line indicator. Designed for comfort and discretion, this test eliminates the need for clinic visits, empowering men to take control of their fertility with confidence.

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Used correctly accordibg to instructions and put in the cassette but went over T and stopped loading half way and pink/red color has stopped half way?

I have learning disability so do not understand to much Question I have 2 bright Red lines is this good