NGTecoTime Clocks for Employees Small Business with Face, Finger Scan, RFID and PIN Punching in One, MB2 Office Time Card Machine Automatic Punch with APP for iOS Android (0 Monthly Fee)

I recently needed to buy a new time card machine and spent some time browsing the options on Amazon. Unfortunately, most of the machines had low ratings of 4.0 or less, and those with higher ratings usually only had one or two reviews.Eventually, I decided to try the NGTeco time lock machine. The setup process was straightforward, and the device's face capturing feature was quick and responsive. I was thoroughly impressed with it. One of the best things about this machine is that you can use the app to view who has clocked in late.I did have some trouble with the mobile app generating reports. However, when I contacted their customer support via email, Isaac was able to provide an updated firmware that resolved the issue. Their email support was excellent.Overall, I am very happy with this machine. Both the fingerprint and face scanning features are quick and responsive, and generating reports is easy. I highly recommend this budget-friendly time card machine.

Setting up the product was a bad experience. The instructions were unclear and several of the pages were printed out of order. You need a 2.4ghz connection with phone and the device to actually connect to anything, but nowhere in the website or instructions does it mention that as an issue. Customer support did not pick up the phone after waiting 2 hours. The software itself does not work, when I ran the reports it would skip the first of the month and some dates after. The formatting of the reports is also awful and difficult to read. You can't access the reports remotely, you need to be on the same network. There is no PC software. Facial Recognition worked, but overall this product failed to perform basic time clock actions. Would not recommend to anyone.

Just received the MB2 today and directly called customer services to help set it up. Spoke with Alex who was absolutely amazing and patient, he walked me through the whole process without any trouble at all and waited patiently while I explored and figured it out. He gave me information I didn't even know I need. Thanks Alex.We've gone thought quite a few time card machines over the years (mostly very expensive) this time we thought we'd try this low cost option. We're not using any of the fancy features not connecting it to wifi or using the app-- just solely for the punches. Alex walked me through the process of exporting the info out of the devise with a USB and imputing it into a spread sheet on my computer. Very Very easy. Hope this continues to work for the long run. So far so good

Time clock manual is not easy to follow, but support is helpful when you are able to call during business hours. Spoke with James and he helped me get the time clock set up with the app as I was receiving connection issues when trying previously. James was helpful in getting it resolved quickly though.

i have some techanical problem but they help me over phone ALEX is best to understand problem and resolve i am going to order another unit it is very nice the four star for easy to use is just because it is not accessible remotely you need to be at location to get report

I needed a time clock that I could access where I’m at because I travel a lot. This one does not do it.

I couldn't figure out the instructions. Two other people in my office tried but they could not figure it out either. Part of the issue is it would not connect to wifi. We messed around with it long enough that it couldn't be returned. When we called customer support it was pretty obvious that we bought a defective unit. If they offered to replace it (which they did not) we probably would have declined because it is obviously a piece of junk. I wish i would have looked at the bad reviews. Stay away from this machine.

Does not work with latest Iphone app. Customer Support cannot fix isuue as of today, no idea when.