Netatmo Smart Indoor Surveillance Camera with Wall Mount, WiFi 2.4 GHz, Motion Detection, Night Vision, 1920p, No Subscription, NSC01-UK

The Netatmo Welcome is a fantastic little home security device. I have owned the Canary in the past and tried the Logitech ones. The Netatmo fits where everyone else has failed. Whilst it does suffer from reliability issues as per any other home security connected device, it on average does what it needs to. What sets this device apart is that it doesn't store the data on the company's servers. It stores it on an internal micro SD card along with cloud storage on Dropbox for example. This makes consumers feel at ease given all the scandals about companies storing your video data. The device can get hot when in use during a hot day - as it is continuously monitoring. So don't put it in a place where it can't ventilate. The night vision is great - when it comes on. My first device had an issue with the night vision, so had to get a replacement but the new one works just fine. It comes on when the area is dark and turns off in the light. You can train the device to start recognising if the movement is animal or nothing, which is a great feature as it learns. I have noticed less notification due to our cat coming into the room. It continues to record as long as there is motion and this is uploaded to the MicroSD and the cloud service you are using. There is no issue with running out of space onboard the machine as it'll overwrite when it is full. Furthermore, it is easy for you to delete the files on your dropbox if you are running out of space. The device can recognise faces, though you should not point it where a tv is playing as otherwise it will continuously tell you that there is an unrecognised face. I note that the automatic proximity sensor is not always accurate. It is supposed to use the phone data to geo tag and tell if you are home or not. There are times when you are home with your phone but it needs to see your face before it determines a user is home or not. Overall, as this is a fee-less home security device which does what it sets out to do, i rate it 5/5 and would recommend for anyone getting into the home security game.

Reviewed June 2024: Have 4 of these across 2 properties (plus one outdoor and one doorbell cam). They are quality and integrate well with Apple Homekit. The best point about them is that they do not require any paid for subscription for the history, and come with a SD Card installed that saves the details. Another point to consider is that the app, both the functional capability and that its not from a Chinese state company who might be doing all kind of things with your data. They are not perfect. - found the setup to be clunky (every time) and it always took several attempts to get them recognised in Homekit, sometimes having to delete the device and restart. Couldn't find a way through this, but I'm assuming that if they start supporting Thread it may improve. - They seem to prefer a strong wifi signal. We find the 2 cameras in one property are super reliable and its served by a strong mesh wifi. In the other property, one camera is a bit one the edge of the better coverage and tends to drop out quite frequently, sometimes needing to be switched off and on to reconnect. (we manage this with a wifi plug switch, which is reliable enough with the connection). - They don't have an inbuilt speaker, so it you want to talk to the dog or similar, its not possible. (we also use Google cameras connected via HomeBridge) and they have this, although questionable audio quality). - the cables are a tad short, and they cannot be extended. Even 50 cm would have made a difference. But, they are do a good job, and provide peace of mind when away. The Netatmo Security app is very good, and it does make the camera capability of HomeKit look quite amateur, but considering the time spent by Apple to fix up Threads, I'm assuming that improvements will come. Overall, they are good. We don't need more cameras, but if we did, these are a good choice.

I already own a presence outdoor unit which I am really impressed with. Purchased the indoor welcome camera as I wanted some indoor coverage. The unit was easy to setup and my first impressions of the camera were good. Picture quality during the day was excellent, recordings worked as expected, and it started to identify me and the wife fairly quickly. You do need to keep identifying pictures of yourself over the course of a few days but it does seem to know who you are. Unfortunately for me the camera failed in a couple of areas, to the point that I returned it and have since bought a different make of indoor camera. My problems were these:- The night vision of the camera was poor, not I have seen some reports that this may be a fault with the unit, and maybe I should have asked for a replacement, but compared to the presence it was awful. The other issue became the fact that I was unable to stop the device alerting every time me or the wife entered the room, so eventually my timeline of events became me sitting in the living room chair while the camera continuously told me I was sitting in the chair. I did follow the instructions on the netatmo site for stopping these, but that failed to cure the problem. In the end I got so fed up of it that I returned it. The new model I opted for has a useful scheduling feature so I can tell the camera when I want it to run and so avoid all of those rather annoying notifications

This is the simply the best home camera as of Jan 2017: - very easy to set up - beautiful and discreet design, most people do not realise it is a camera - great image quality - it does not store videos in the cloud, which is very important for privacy - no pricey subscription is required, everything you need is in the box - for additional security, you can store your data on FTP server (eg NAS) instead of the included SD card, or in Dropbox (still better than a 'native' cloud) - the app works wonders, the camera does a really good job of recognising faces and can be finely tuned to record videos of and to alert you of only those people that you need - eg you get notified of your kids coming phone, you get notified of and a video of your nanny coming in, and you get neither for your wife. This removes the necessity to view hours of empty footage or annoying 'motion detected' alerts, and you get a complete and clear picture of what is happening in your home. Bottom line - the excellent face recognition and the lack of any subscription are pretty unique and make this camera a very good value compared to Nest Cam, Logi Circle, Canary etc.

Bought the camera 18 months ago. You know what - it was good. Stylish, no subscription and good facial recognition. Unfortunately it stopped working recently. I think it began to over heat (these things get pretty hot) and the camera showed a blank screen. So I bought another. Unfortunately I could not get the second camera to connect to my wifi even though the old one connected fine. And then this is when the issues start. This company has no support. Zero. There is nobody to ring. I raised four support tickets for both issues and you get nothing...and then several weeks later you start getting automated responses about closing down the ticket as resolved. I responded to these...and you get nothing apart from more automated tickets to say the ticket will be closed as resolved. I sent the product back and will not be buying again...because this is the second time I have had support issues. A year ago I bought the Netatmo Tags you can attach to windows/doors to detect movement. I am not sure they are sold anymore. They did not work. They kept giving me false readings. So I dropped a note to Fred Potter the CEO. He was very quick to respond and sent me to a support person. The support person asked for some information and then responded to say he was going on vacation. He never got back to me. I did not bother to chase as I returned the product. So - if you buy Netatmo products enjoy assuming you can get them to work. If you want any support do not bother raising support tickets, write to Fred directly as he is the only person that cares. Maybe if Fred gets enough support requests he will fix his support organisation. Sadly, I will not be waiting to find out.

I had this camera for little over a year before it started giving problems. It was near impossible to get it to connect to wifi. Even when a wifi connection was established, the camera would randomly drop the connection on the regular. It overheated like crazy. Support was a joke. You needed a code from the camera packaging to contact support, so hard luck if you'd already tossed the box. From my experience, it seems Netatmo gave more thought and care to the aesthetics of the device rather than trying to create a product that was functionally sound. This was not a cheap item to purchase, so the fact it did not perform up to spec was exceptionally vexing. I wound up purchasing a competitor's door-mounted camera and couldn't be happier.

Spent a long while looking around at security cameras and weighing up the various pros and cons. I decided that this was reasonably priced and offered all the features I wanted: -smart alerts based on facial recognition: so you know when you get an alert it's for a good reason, rather than every time it detects motion! (You can set it to 'ignore' people it recognises too, so it won't video them.) -no ongoing storage costs (it integrates nicely with DropBox, which is free and works well) -nice design - it doesn't look like a camera, and therefore fits well; it's features are well thought through -very easy to set up and the App and website are intuitive and simple to use The camera arrived in nice packaging, and I had it set up and working in 5-10 minutes. Facial recognition began to learn faces, and this works well quickly even at long distances of 5-7 meters. I think Netatmo have improved this feature via updates (given some of the reviews from a while ago which say there were issues) - I have not experienced any problems, and although it is still 'learning' the accuracy is very good. I'm not getting 'spammed' every minute when it detects motion - only useful alerts are sent, and you can easily adjust the alerting options. All in all, I'm very pleased I chose this camera. I hope this review is helpful.

Had this since November 2016 We put it on the fridge to look straight down the hall right towards the front door. An addition to a standard alarm and not a replacement. It catches almost any face at the door but sometimes thinks the back of my shirt is a face when i'm in the kitchen- you can train it to be less silly in the app. Recent addition is a pet sensing feature on android. So we now have a budgie listed under his name ! Night vision is really strong on this, and on balance I like it - but am not paying for Dropbox as I think we are fast becoming a nation of monthly over-subscribers,who forget how much we waste on these clever little money makers. I'd be tempted by a UK service with all data kept in the UK though. I got a bigger sd card for it and that was good enough to capture more time. Nice build, gets warmer if using wifi - but impractical to use Lan cable where we need it to be. I'd miss it if it we didn't have it so i think it's made the home more secure - triggers phone if a smoke alarm goes off too - where ever i am. Does 1080p over wifi 9/10 times for us