🚶♂️ Walk Tall, Live Well!
The So Lite Glide Backsaver Rollator Walker is a lightweight, portable solution designed for seniors, featuring adjustable armrests, a dual braking system, and a spacious seat, all while supporting up to 400 pounds. Perfect for maintaining an active lifestyle with comfort and safety.
M**T
Fits our Needs for a Rollator / Walker - Recent, Significant Price Drop is Worrisome.
This product was only 1 of 2 that provided the functionality we needed. The other one (The Upwalker) was reportedly bought out by Journey recently, so we decided to go with their product (So Lite Glide). So far, only used once but very happy with the experience. Added a cup holder from another Amazon provider and it also works great.A puzzling thing happened though, which is a bit of a red flag. When we got the rollator, it had an orange hook on one side of the seat, with no documented info on it's purpose. I called Journey's customer service and they were very pleasant, but not very helpful - no one knew what the hook was for ! (Very strange - it's their product). I happened to figure out it's purpose (which is to lock the folded seat in place when it's in that position). After a week of waiting for Journey (BTW, I called and emailed them a picture of the "unknown" feature) and no response. After several more days, I got a phone message but I had already solved the issue myself.
H**H
Do buy it from Amazon
Don't buy this product from AmazonI bought this walker two months ago. The left front wheel can not turn around smoothly in the beginning when deliveried. After using several times at home, the walker sometime stopped when make turns. Now it totally stopped.(I relied on it in daily bases. ) There are two pieces of parts dropped off that came from the left front wheel of the walker.We called custom service. Dave answered the phone. He said he could not find buyer's information and could not return or exchange one. They don't have repair shop. He provide another company , called Numotion , said I can call Numotion to evaluate the issue and call him again to get parts. So we called Numotion, numotion doesn't have any relationshop with this company. But anyhow I made appointment asking tech people to home.Two weeks after, Numotion tech came to check and call their custom service again. The answer is still, they have no buyers record. ..... We should buy parts, then ask the Numotion to fix it.First, The product has quality issues.Second, cannot provide reliyable support.Very disappointed!!Don't buy this product from AmazonI bought this walker two months ago. The left front wheel can not turn around smoothly in the beginning when deliveried. After using several times at home, the walker sometime stopped when make turns. Now it totally stopped.(I relied on it in daily bases. ) There are two pieces of parts dropped off that came from the left front wheel of the walker.We called custom service. Dave answered the phone. He said he could not find buyer's information and could not return or exchange one. They don't have repair shop. He provide another company , called Numotion , said I can call Numotion to evaluate the issue and call him again to get parts. So we called Numotion, numotion doesn't have any relationshop with this company. But anyhow I made appointment asking tech people to home.Two weeks after, Numotion tech came to check and call their custom service again. The answer is still, they have no buyers record. ..... We should buy parts, then ask the Numotion to fix it.First, The product has quality issues.Second, cannot provide reliyable support.Very disappointed.Don't buy this product from AmazonI bought this walker two months ago. The left front wheel can not turn around smoothly in the beginning when deliveried. After using several times at home, the walker sometime stopped when make turns. Now it totally stopped.(I relied on it in daily bases. ) There are two pieces of parts dropped off that came from the left front wheel of the walker.We called custom service. Dave answered the phone. He said he could not find buyer's information and could not return or exchange one. They don't have repair shop. He provide another company , called Numotion , said I can call Numotion to evaluate the issue and call him again to get parts. So we called Numotion, numotion doesn't have any relationshop with this company. But anyhow I made appointment asking tech people to home.Two weeks after, Numotion tech came to check and call their custom service again. The answer is still, they have no buyers record. ..... We should buy parts, then ask the Numotion to fix it.First, The product has quality issues.Second, cannot provide reliyable support.Very disappointed.
M**D
Really easy to setup
The So Lite Glide BackSaver Rollator Walker is one of the simplest walkers to assemble for most of the work is done already. Unfortunately, whenever thing was assembled, I put the backrest on. It was to slide on to the channel slot on the body which was done, everything seemed fine until I sat in the seat and sat back on the rest and it snapped, I believe this could have been partly broken in the rest sleeve and when I sat back it broke. Wow glad this didn't happen to a customer. This upright walker was nice too. That is why it got 4 stars
T**A
So light a baby can use it.
The media could not be loaded. We originally bought it for the train to visit family in CA and it was very easy to store. The seat was great at parks and she really appreciated the breaks when going down hills.Now, grandma uses it around the house when watching the kids. My 11mo old has been stealing it for the last few months to learn to walk because it’s easier to use than his walkers. Grandma loves using the seat to give the kids rides, hold the laundry basket, or sitting down to load the dishwasher.
G**Y
Quality control issues
I received my So-lite Glide rotator walker about three months ago. I was initially very pleased in every way. After a few weeks the left arm rest / brake would not remain in the elevated position. It would release without warning causing instability while walking. I had followed instructions to confirm that the arm rest was locked in place. In addition, the left front wheel is not stabile. The wheel fell out apparently because the wheel bearing failed. I am unable to leave my house because the left front wheel assembly falls out when the walker is lifted. I would like to have the walker replaced as soon as possible.I would have given a 5 star rating but for these two issues.
N**W
Garbage
Bought this about 10 months ago. Wasn’t long after the return window closed that I started hating it. It feels very flimsy. The 4 “corners” move almost independently when going over a threshold, forcing a thrust of the door to keep it open while having both hands and a knee pushing it over. Also, it wont carry anything on the seat like my old hard drop-down seat could. Things fall off. But my biggest complaint is that the left side handle keeps dropping down a notch or two or three without warning. It just drops…a lot. Wanted to try an upright walker so much but didn’t want to dish out nearly $600 for the one on TV. Considering I’m replacing this one and donating this $385 piece of trash, I’m out considerable money. Don’t waste yours.
K**A
Nice!
Needed an upright walker as the standard ones were hard on my back. It came fully assembled, except the backrest, carrying bag and cane holder had to be slid on. This thing is lightweight and thus easier to load into my car. It also folds more more compactly than other walkers. The company was also nice to send me one when it was “lost” in transit. Great walker + great customer service = must buy.
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