PURPLE LEAF 10' X 13' Outdoor Retractable Pergola with Sun Shade Canopy Patio Metal Shelter for Porch Garden Beach Pavilion Grill Gazebo Modern Yard Grape Trellis Pergola, Gray

I am beyond impressed with this product - from the design, to the assembly process, to the customer service! Here are the key points:- It looks great! It's lightweight, but sturdy, with a wonderful finish on the aluminum and great quality canvas on the shade. Also, I was so happy to see that they don't use stickers that leave a residue on the product when you peel them off! BONUS POINTS!- It goes together easily! My husband and I were able to assemble it in less than 2 hours! Now, that being said, I'm one of those weirdos that enjoys assembling furniture in the dim light, with a glass of wine and some calming instrumentals on a Saturday night. It brings me calm when most people would be cursing everyone that thinks that Ikea is something other than a torture superstore.- The customer service was great! As said in a few other reviews - I received an incorrect piece, contacted the seller, and had a new one at my door before the week was through. They were prompt, helpful and communicative.- The only challenge we had during the whole process was getting the seal on the upright posts onto both the upper and lower sections in order to screw the support in. Not a huge deal though - just took a little more patience and elbow grease (luckily we had a fresh can ready). Honestly, I'm glad the seal fits that tightly! Just be prepared for a little annoyance and fingertip pain when you get to that part.THE BEST ADVICE I CAN GIVE YOU FOR ASSEMBLY: Don't tighten the screws on each step until all of them are in. I had no issues getting them aligned, didn't have to route out any holes to make them fit, I just got them all in place before I cranked down on the wrench. The parts are very well engineered, labeled consistently and come with very clear instructions.TL;DR: If you are looking for a pergola, this one is great quality at a great price.

Purpose:We purchased this relatively lightweight pergola to provide summer shade along a vacation riverfront. We read many reviews of many products and chose Purple Leaf based on size, color and performance. This is not a heavy-weight super-industrial item - which was our choice - thus the moderate price.For now it is just sitting on grass, so we put in stakes, and then created bases out of log rounds. The rounds will protect the base from the lawn mower as well as stabilize it windy conditions. Wind can be steady along the river, so we retract the canopy when we are not using it. So far the pergola has held steady and provides much needed shade. We intend to remove the canopy for the winter, which will require removing some screws and poles, and will probably take 20-30 minutes; well worth the time from our perspective.Customer Service:FedEx left the box at our home, and it was clear that the box had been torn and re-taped during shipping, and some of the products had slipped out and were bent and/or scraped. We contacted Purple Leaf and they responded within a couple of hours. We told them what was broken and missing, sent a few photos, and they shipped the items IMMEDIATELY. We continued to have some shipping challenges with broken boxes (FedEx, come on, you are better than this), and Purple Leaf stuck with us, staying in contact, & tracking packages.The Pergola Assembly:For the price, this is kind of an amazingly engineered item as the only tools are allen wrenches (two different sizes). It took two of us to put the pergola together. We each read the instructions all the way through, checked every single part, and then organized all the items before doing any assembly. The instructions are all pictures, no text, so you do have to look carefully and pay attention. Only once did we miss a step but we only had to take out a few screws and re-do it. We needed two ladders to actually get the pieces upright and attached, so having more people could help at that step, but really you only need two people to do the assembly. We discovered one defect: one of the screw holes in one piece was too large for the screw. We worked around it and all is fine. We spread out the assembly over two days, first just putting all the posts and beams together, and then connecting everything the second day. We added solar bistro lights (with zip ties), and the pergola looks fabulous at night in our rustic little place.

Pergola came within projected delivery schedule, was well packaged and without damage.No parts were missing, (even had 1 or 2 extra screws of each size). Instructions were very straight forward, although mainly pictures/diagrams. A few lines of text would have been helpful, missed a detail on one diagram that caused have to disassemble and redo a step...no big deal.My wife and I did the assembly without any real difficulties and we are 70. Follow the directions and look ahead before you actually assemble and you will be fine. The only modification we did was putting the 4 main posts in large outdoor planters with gravel instead of bolting them down.Seems very sturdy and are looking forward to a summer of shade on very hot days.

Looks great! Provides great shade! Assembly instructions could be better.

My 30 year old grandson and his brother assembled this for me. I bought 2 because I needed one over my patio table and one over my swim spa. One tiny plastic piece was damaged but they got it to us the next day so we were impressed because we live in a rural area. Ive only had them for a month but so far they have been great. We have crazy windstorms here and the structure and the cloth have been fine. We use a bungee cord to hold the cloth together if we know it’s going to be a storm but a few nights ago we had an unexpected storm that actually carried our chain link dog kennel over a 6 foot fence and there was no damage to the pergolas or shade cloth. We really love we can enjoy the outdoors in the middle of the day now, we live in the Mohave desert so it’s hot here. Im very glad I went with this brand. Love it.