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Q: Is the included tool not working well? Are there any better band resized tools?

Based on feedback from customers, we have re-upgraded the band resized tool. If the tool that comes with the watch is not easy to use, please contact our team first, and we can send you the upgraded tool (which makes it easier to resize the band).

Q: Is the watch band hard to adjust?

It's not difficult, it can be resized with the matching tool by following the steps in the video above.

Q: When I received the package and found that the tool was missing, what should I do?

If the tool is missing, you can look for us and we will arrange for a replacement.

Q: What should you do if the needle of the tool bends during the process of resizing the watch band?

Each set of tools comes with two replaceable needles, which you can unscrew and replace. Also, you can use pliers to straighten the needle. Of course, you can also contact our team to send you another set of tools.

Q: Why does the needle of the tool bend during the process of resizing the watch band?

During the process of adjusting the watchband size, make sure to resize the band in the direction indicated by the arrow. Also, band and the tool are on the same horizontal plane. This way, the force is applied correctly and the process is easier.

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Have a Question? See What Others Asked

Is the included tool not working well? Are there any better band resized tools?

Is the watch band hard to adjust?

When I received the package and found that the tool was missing, what should I do?

What should you do if the needle of the tool bends during the process of resizing the watch band?

Why does the needle of the tool bend during the process of resizing the watch band?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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