J**P
What a difference a day makes...
Going to start this by reminding people that reviews are opinions mixed with facts.OK, with that said, here goes:There should be no question as to why someone would purchase this product. The fact is, we are all aware that there are free tests out there, but if we wanted to do this in a public setting, we wouldn't be browsing/buying an at-home product.After placing my order and receiving my "your item has shipped" email, I was expecting a few days to pass before it's arrival, since I took the cheapest shipping method possible, but to my surprise, it arrived super fast.The package is small and discreet. The instructions are VERY simple. They may seem overwhelming at first, but after reading them you'll see just how easy it really is. I followed them to the letter and mailed off my sample on a Monday morning. I called the toll free number (it's the number you call to register your personal key) the following Wednesday, entered my code and PRESTO; I got my results.All and all this is a great product. I'm 100% satisfied!:~)
B**R
Waste of money unfortunately.
False advertising & now a rip off. Test sample number must be "activated" by calling a toll free number that used to be 24/7 and automated. This is no longer the case. Now you must speak to a representative monday through friday only between 7am-7pm and I can NEVER get through. I've tried like 5 times over the past few months and no one ever takes you off hold even after waiting really long periods of time! So you buy this but can never actually use this product since you can never activate it. I would imagine you'll run into the same problem trying to get your results even if you can activate it ever. I hate to write this review because I don't want to discourage testing but I think this company is ripping people off requiring live phone contact but not having staff available to answer the phones. There is a oraquick test that gives instant results available on amazon & in drug stores.
J**T
great product - not automated and have to speak with a human being to get results.
This kit is very convenient as far as sending a blood sample and getting your results.The lancet it brings this time was good to prick my finger with no issues. This is second time I purchase this item. My issue which is why I gave it 3 stars is that before this company had a 24/7 registration number and results. Now you have to speak with a customer service rep from 7am-7pm central time. This takes away part of discreetness which I liked of this product. Don't know if I may purchase again as registering felt same as passing by a clinic this time around. By buying this I was paying more for not having to have any human interaction when getting my results. The instructions even say its suppose to be 24/7 automated service but this is just a false advertisement.
S**
hiv home access test
Shipment was quick. Had to have a second shipped because my first sample was insufficient (not enough blood), however the friendly counselor shipped another at half price. Provided second sample and my NEGATIVE results were ready just when they said they would! Awesome product for those who wish to seek peace of mind!
S**E
Very Simple with Quick Results
I was shocked when I ordered this on a Friday and it was delivered on a Sunday afternoon! I was able to do it first thing Monday morning and get it in the mail immediately. They need to change their advertising that you can register it 24/7. That is not true, you have to wait until their office hours (Opens 7:00 a.m. CST). You also have to speak to a live person to register your code and to get the results. Outside of that, I found the kit instructions easy to navigate. It was a little difficult to get the blood sample completely filled in but the finger stick was pretty painless. I mailed sample on a Monday and I called the following Tuesday morning (6 days later) and my results were ready. Overall, I was very pleased with this product and the service provided.
D**R
Not what they advertise
They got rid of their 24 hour automated system. Now you need to talk to someone personally about your results and you can only do so Monday through Friday. Nonetheless, they still advertise their 24 hour results checker, which doesn't exist.
S**L
It's good to know
I have used this product just to know my status. So many people have HIV but do not know it until it is too late. I think it is great that people can confidentially get tested and it is FDA approved. I had to numb my thumb with ice before I got enough courage to prick myself, lol. All in all, I would advise anyone who was sexually active to get this test. It was a welcome relief for me!!!
T**2
Great product
I was nervous about taking this test but it wasn't as scary as I thought it would be but once I took the test and got my results I felt as though it would refer this product to anyone who wants to know there status and doesn't want people in there business
Trustpilot
Hace 2 días
Hace 2 meses