Shark PowerDetect Self-Empty Robot Vacuum with NeverStuck Technology, Auto Deep-Clean Carpets & Hardfloors, 30 Day Capacity HEPA Bagless Base, for Pet Hair, WiFi Black, AV2820S

We went through so many robot vacuums trying to find one that worked as good as we needed it to. So many returns. Especially if you're going to spend that much money on one you want it to work. This one stands up to our household! 💪🏻 The mapping feature works really well. It was easy to setup. We have 8 dogs & 2 cats and the house easily gets really dirty fast. Especially going in and outside so much. It picks up all the dirt. I barefoot tested it many times after running it. It gets the dirt in the hard to reach places like corners. It holds a lot of dirt\debris. The reservoir also holds a lot before you have to empty it. Also you can set the vacuum to empty every time it gets done vacuuming or after a set amount of times. The suction is so good I've had it pick up spilled dog food and other equally heavy things. The price is amazing considering how well it works. Oh and it's quiet enough that my cat literally lays on the floor and makes it go around her. She wouldn't care if the thing bumped her! 😂 I will say that when it empties the vacuum into the reservoir, the suction is loud but otherwise it's very quiet. 🤫 You are able to set a schedule in the app as far as when you want it to clean what rooms and what times. It has a standard clean and a matrix clean where it goes over the floors twice with more suction. There is also a spot clean function where you can zero in on the area you want vacuumed for a spill. All around this little thing rocks and it's worth every penny!

I love the robot vacuum. It is taller than my old Eufy so it doesn’t get stuck under our furniture. I love that this one has mapping and self emptying. This mighty little bot does a great job cleaning our floors. She (yes she) has no issues vacuuming. I gave 5 stars because she is the best robot vacuum I have ever had. Now the cons…the app is convenient and works fairly well, with two exceptions. 1st I have owned her for about a month and she has lost connectivity to our Wi-Fi twice. Both times we had to remove the device and re-enter everything. 2nd issue, I believe a spam hacker has accessed the app. On three separate occasions a sign-in pop up screen shows up on the app. Logging in using our information never works and I believe that this spam is trying to collect passwords. I had to reset our password twice just to make sure. When this spam pops up there is no accessing the app and I cannot use my robot. This is very frustrating. Once the spam message disappeared on its own and the other two times. I had to either re-setup our robot or delete the app and then redownload the app again. Also, important to note, it appears that when it says “already have an account? Log in” at the bottom of the screen, that you are on the right sign-in screen. If the bottom says “don’t have an account? sign up” that screen log-in will not work. Please Shark find a way to stop this frustrating issue. The vacuum work’s amazing. The app not so much. 5 stars for robot 3 stars for app. The first photo shows the screen that won’t work and the second shows the screen that does work, at least after deleting app and downloading again.

I purchased this robot vacuum at a price significantly higher than many competitive models available on the market. For comparison, my parents bought a much more affordable robot from a less well-known brand around the same time. Their cheaper unit works perfectly and provides full control through an app that displays the robot’s exact location and cleaning route in real-time. In contrast, I am stuck with this far more expensive robot that I can only manually send to clean, with virtually no real control over mapping or area management. This massive lack of control stems entirely from the software required for the device: 1. The Shark Clean app itself is not feature-complete when compared to competitors. 2. Crucially, the app necessary for the full functionality (mapping, zone cleaning, tracking) is geo-restricted and unavailable for download in my country's android store. The result is that a robot sold at a premium price delivers the functionality of a basic, low-cost model. This geographical limitation makes key features of the product inaccessible, despite the robot being sold in my region. I have to watch my parents—who paid far less—enjoy the full, intended experience of robot ownership. For international customers, this robot is a poor investment, as the intended user experience is completely compromised by the unavailable control software.