EF ECOFLOW DELTA Pro Ultra with Smart Home Panel, 6000Wh Power Station, 120/240V 7200W AC Output, Lifepo4 Home Battery Backup Expandable to 90kWh, 2H to Full Charge, Solar Generator for Home Use, RV

Excelente equipo, Excelente servicio de entrega . Gracias

When I decided to go with Eco Flow, I wanted a system that would work together with solar panels, a generator and battery backup. Earlier this year I purchased the generator and solar panels during the prime sales. This fall I purchased this package to complete the system. Fedex dropped the first inverter multiple times and punched a six inch hole in the side of the box, fraudulently signed for the damaged shipment and left it out in my driveway. Eco Flow uses their original packaging to ship things out. There is nothing but one layer of cardboard between the inverter and the outside. Eco Flow refuses to add additional boxing and padding or consider maybe they shouldn't use Fedex anymore. They will delay sending out another one even though tracking information confirms that they have the returned product. They will promise to send you tracking information and never do it. They sent out another one and the same thing happened. Fedex dropped it multiple times and punched a hole in the side, fraudulently signed for it and left without even attempting to knock on my door as evidenced by no tracks in the fresh snow. Once again, customer service wants to do the same thing over again refusing to improve or change things. The customer service agents actually tell me that the inverter will work perfectly fine despite it being dropped multiple times and holes punched through their lousy shipping package. It has been over a month now and they want to repeat the same process. Winter is here now and I will not be able to ship or receive packages. Common sense tells me that if a sensitive electronic device is dropped multiple times, the chances are that it not being damaged or lasting it's life expectancy are zero. I think that electronic shock or fire might possibly happen, but not Eco Flow's customer support! If I had known what it is like working with Eco Flow's customer support and their refusal to improve or change citing "company policy" over and over again, I would have NEVER chosen Eco Flow. I suggest you go someplace else and learn from my mistake.

Updated x2: Ecoflow did contact me and warrantied the SP2, and while they sent it, the newest firmware updates fixed my breaker problems. I've never had a problem with support as others have. My experience has been pleasant and I can tell they're upgrading services such as customer support. The products work flawlessly together and couldn't be happier with the combo.Updated: Ecoflow is replacing the SP2 under warranty and has claimed to help with the cost of the reinstall as well. They did contact me and take care of this replacement within 2 days of this past review, so far everything is going well with customer service.-------First, I love Ecoflow, and have had a wonderful experience with products in the past. I rarely give reviews, let alone negative.I'll update this rating based on how Ecoflow assists me.The ultra is great. Recommend it for sure. The smart panel 2 (SP2) has numerous issues with several customers. The last firmware update did fix my error code, but during the update, 4 of the 12 breakers stopped working. We confirmed it is receiving 0 volts electricity on all 4. So for a $2000 electrical panel, this is not acceptable. Nobody has an answer as to what or why. These new panels use relays, and I'm curious if we just need to replace the relays. Waiting to hear back from customer service, but it has been a few days. So I am exhausting other routes to get their attention and get this resolved. It is a legitimate one star review for now.I'm hoping Ecoflow sees this and expedites customer service for customers. I'm sure many people are having issues with them.Thanks guys I look forward to hearing back from you.

Very well made easy to expand the batteries. Lots of outlets. Will have many ways to charge the batteries using a generator gas, propane, natural gas and solar unlike permanent generators that uses only natural gas. Also I can take my portable generator with me if I move. Shipping was free amazing. I would have I given it a 5 star but I had two issues. They don’t give you enough information how to operate other generator . Couldn’t find an electrician to hook up the smart panel which didn’t make me comfortable even called a solar co. They didn’t know either so I sent it back. Did buy a second battery. I do recommend this product.

I love the Home Panel 2 & Deltra Pro Ultra design and the fact that battery backup is easily expandable, just add extra batteries into Delta Pro Ultra stack. The Home Panel 2 is much better looking and functional as compared to other smart panel solutions in the market. Best part is that you can any brand breakers and the panel can smartly control them. The trolley for Delta Pro Ultra has wheels to easily move it but has an option for fixed rubber pads too. The battery pack can easily be unplugged from home panel and can be used for parties in your backyard, carried in car for camping purpose etc. The casing of the batteries looks sleek but is also built pretty solid and durable. Moreover, the this Home battery backup solution qualifies for federal tax rebate of 30% too because each battery capacity is 3.6 kWh which is well above the 3 kWh qualification requirement.