VILTA U.S. Official: 424.558.3867for Replacement Joystick Cap. VILTA-M Handheld iOS/Android Gimbal. Most Ergonomic Handgrip w/Rubberized Grip, Metal Solid Build. Infinite 360 Pan, Black

I have tested about 3 other gimbals for my Android Galaxy S8 Plus and this one turned out to be the best. It has super battery life. Very well built with great material. The grip is awesome and very easy to hold onto. I was able to pick up the mechanics and operation of this gimbal in a very short time (watched YouTube videos). With my phone it was a little left heavy, but Amazon sells counter weights (by YILIWIT) that I bought at the same time and they work great to balance the phone. Now for the one flaw/change I would like to see. When you balance your phone you can extend the arms for this process. No big deal. But when you put it back into the really nice zippered case it no longer fits. You have to collapse the arms again to make it fit. We are only talking about a few inches, so why not make the case a little larger so you can keep the balance set and not have to re balance it each time. Freevision, you can send me a new redesigned case if you like this suggestion. Love this gimbal. Thank Freevision

Beware - the app that is required for this gimbal is no longer available on iOS. I was able to find the APK through google, so I set it up on a Pixel. It should still work for Android users, but in my case, the unit also appeared to be defective.When I set it up, I completed the calibration successfully, but the Gimbal would repeatedly flop the phone down while moving around. The app would report either that I was out of the motion range (I was not), or too much force was applied. It looks like the motor on the unit I received was weak, as it was unable to even turn on with anything heavier than the pixel, which is extremely light.I will be returning this. And it's really a shame, because it feels like a nice product otherwise.

This stabilizer in my opinion is the absolute best. I have tried the SPG by Feiyutech and Smove Pro...both of which were made of good materials but total pieces of junk. I almost didn't buy this item because of how poor the previous two items performed. Not only that but they had poor customer support.Now on to the Vilta-m. This device is well built, the joystick is quite useful and provides good control. 3 modes are easily accessible through use of the trigger. The device can do 330 degree panoramic photos, 3x3 3x5 and motion timelapses. The app is pretty good, battery drain on your device is a little high (as with others, likely to be fixed some day with an update). All options are accessible through the app with regards to optimising the device. Calibration is super simple as per the instructions provided.Battery life is fantastic, I never ran out of battery on my trip and I put some serious time in with this device. I am throughly impressed with this device and have no complaints.I would recommend this device to anyone in the market.

first problem was fixed! -After support email me back suggest I switch the MODE. I Switch from 2 to 1. And now is working fine!!! Don't know why there is 2 mode.NOW THE BIGGEST PROBLEM. Red light glints Warning (Abnormal Condition)I got this in April and use it like 3 times during vacations. I love making film with it. But now is just keep flashing red light..... Nothing work . Less than six month this thing is broken already. Not very happy! It broke on the last day of my vacation!!! $$$ down the drain if I can't get a replacement.Update - I was able to return the defective product but still haven't seen any communication from the seller after I send 2 email to them. So I don't know will they refund the money or replace it with another one. really frustrated with communication that no one answer.Update again - Finally got a response from their headquarter. And Matt promise to send a new device in a few week after they get new inventory. So if you ever have problem with device go directly to their home office because no one response to you in USA. Ans they say the return was approve.

I purchased the Vilta-M gimbal via Amazon on October 11, 2019. It was delivered to me on Oct 14th.I used it for the first time on November 2 (and got some very nice skiing videos). Then topped up the charge and stored it back in its case.Yesterday (Dec 1), I took it out for taking to my next ski trip, but while putting the phone in, found problems with the mechanism used to balance the phone- The dial (“balance adjustment knob”) for locking/unlocking the slider (“adjustment arm”) would not screw or unscrew at all.- The slider adjustment arm is moving freely (and since the adjustment knob is stuck, no way to tighten the slider arm in place after balancing the phone)- The glue for the flap covering the inside of the slider arm has failed, causing the flap to come off from one side. (picture attached)I can probably glue the flap back myself, but any attempts on my part to figure out why the balance adjustment knob is not moving would probably void the product warranty.I can also use rubber-bands to keep the adjustment-arm in position once its balanced, but that’s hardly a desired solution.The gimbal worked great (during the first trip), but it should not be failing on just the second day of operation.At least, if it had failed on the first day of operation, I would at least have had the chance to return it back to Amazon. That return window is now closed. So as you can guess, I am not very happy about the situation.I have contacted FreeVision's cust service. I will update the review, the revise the rating (upwards or downwards) based on how that experience goes....Edit [Dec 5] :Cust svc was helpful. But given how the very first comment from CS was that the dial has "become locked", and to twist the dial as hard as possible, I suspect it is somewhat of a common issue.I finally had to wrap the knob in a piece of cloth and use a pair of pliers to get the knob moving. No way I would apply so much force any piece of electronics under normal circumstances... LOL, but the CS told me to "rest assured, it wouldn't break", further leading me to think that he knew exactly how much force would would be required, and that I wasn't the first person to face this issue.