WINBOT W2 PRO Window Cleaning Robot, 3 Nozzles Water Sprayer, 10-Level Protection System, Win-SLAM 4.0 Path Planning, Steady-Climbing System, Edge Detection, App Control

I love this product

The mains cable supplied with this product arrived with a USA plug. Since I cannot find any way to contact the supplier, I cannot use the device and so I am returning it. Given the substantial cost of the unit it is not realistic to source and pay for a new cable or converter.

Have been in touch with manufacturer today (03/12/2025) they confirm that the W2 PRO series is NOT released in UK and therefore there is no warranty cover for these models.

Me encantó, funciona muy bien, ayuda para mantener la limpieza de los vidrios, si hay manchas de pintura o algo muy pegado, no lo quita, solo mantiene limpio, me encanta.

Excellent cleaning

Excelente Robot limpiavidrios. Muy eficiente.

I was somewhat skeptical when I bought this, but I have a huge wall of windows in my home, 10 feet high, and cleaning them has always been a struggle. This machine really works - I was pleasantly surprised. You simply fill up the solution, dampen the microfiber pad, attach it to the bot, activate the bot while it's pressed against the glass and off it goes, covering and thoroughly cleaning the entire pane. Selecting the cleaning program using the app is simple. Manually controlling the bot using the app isn't quite so simple but there really shouldn't be much need for that, as the cleaning programs do the job perfectly. I did not have to manually go back over any spots after the bot was done. The bot comes with a small bottle of branded solution. That's what I used and it works perfectly. Instructions state you can use other types of solutions - even home-made ones - but I played it safe and found a refill bottle of the branded solution from another online source (it does come from China and takes a bit of time). This solution cleans really well and leaves absolutely no streaks so I wanted to stick with what I know works. I should add that my windows are large, floor to ceiling "window wall" panels (I live in a high rise), for which this bot is well-suited...large rectangular panes with no protrusions from the framing. If you have smaller and/or more separated windows (i.e. lots of framing), I could see this being a bit more cumbersome to use - lots of stops/starts. Likewise, if you have protrusions from the glass edges/framing that the bot would need to navigate around (i.e. window cranks, locks, etc.) that would leave some spots still dirty requiring you to take care of those manually after the bot is done. But, if you have large panes of glass, especially tall ones that would require you to get on a ladder to clean, this bot is the perfect solution.

I was happy with my first WINBOT (W1) for 2 years until it stopped spraying water and I got the WINBOT W2 PRO. When I got it it had water in the water tank already!? Maybe used before. I have 4 sliding doors that I wanted to clean first (no obstacles just plain glas windows). It worked perfectly on the first 3 windows and I was very excited. Then it stopped working on the last window (moved first and then stopped before starting to clean on top of the window saying that it got stuck because of an obstacle). There was no obstacle and I kept trying, same problem. I did a reset on the WINBOT and tried another window, worked first and then fell off!!!!! Imagine if I was cleaning my high up windows! This thing would have hit my head! I used to love ECOVACS WINBOTS and might try another one but this one apparently had a big problem (probably programming problem?)!