Audien ATOM PRO 2 Wireless Rechargeable OTC Hearing Aid, Premium Comfort Design and Nearly Invisible

My wife had been using a custom-molded hearing device (only one piece) that cost us $2,000 at the time, but unfortunately it stopped working. When I began looking for alternatives, I discovered Audien—and it has been a game changer. Unlike traditional devices, there’s no need for a doctor’s appointment or to hook up to a technician’s computer. The Audien hearing aids are small, convenient, and easy for my wife to use whether she’s at home, at work, or on the go. The price is simply incomparable to other expensive brands, yet the quality is excellent. For years I wondered why, with technology advancing so rapidly in headphones and earbuds, companies hadn’t developed a simpler solution for hearing devices. My prayers were answered when Audien did exactly that. I strongly recommend Audien to anyone seeking an affordable, effective, and user-friendly hearing solution. On top of everything, I’ve also experienced outstanding customer service, which makes the whole experience even better.

This has been a great product. I had my hearing checked in August but didn't want to pay thousands of dollars for hearing aids. I used my HSA funds to purchase these. They come with a recharging unit and the charge lasts all day. It improved clarity of speech for me. I simply hear better. They are small and comfortable to wear. I forget I'm wearing them. I will also mention their customer service was top notch. They were friendly and resolved the issue I had. These are worth a try if you have mild to moderate hearing loss. Good otc hearing aids are available. I recommend Audien Hearing!

April 19, 2025 Being a seasoned customer of Audien hearing from the first Atom through the newest ION Pro. There is a common thread in there marketing tactics, sell it with its flaws and we will fix all the mistakes and call it a new model and reap new sales. I have had experience with every product they have offered for sale. The same tactic, not ready for sale, is utilized up to and including the new ION Pro. This new product is the answer to all prior model mistakes however is riddled with problems. Take my advice don't look for reviews on the Audien site it's easy to get those posted and the bad ones removed. ***Here is the latest review update which includes the ION and ION Pro. Below are the issues that need to be addressed to make the ION close to becoming functional. 1. OFF/ON Slider is not a Rocker switch as stated in the docs. Can’t Tap a slider switch. 2. Approx.1/8” between off/on Slider switch “ON” position + volume up can’t select up volume – can’t control from ear. 3. At what volume level is device set at - no indication of current level. Must go all the way up or down to get beep to indicate what to do. 4. Same operational problems from Atom – bad multi-functional switch. 5. High point at end of Power Slider switch Off position prohibits depressing Volume up. 6. I updated to the Pro after 2 days there is too many issues with the Pro. 7. The ION is far from being worth the cost. Below are the issues that need to be addressed to make the ION Pro close to becoming functional. 1. Ear cup restrainer to stabilize ear bud. 2. Blue connectivity as reviewed by other users is as close to worthless one could get. 3. When it is connected via Bluetooth it constantly states disconnects and re-connects. 4. When is loses the Bluetooth connectivity, as opposed to stating “disconnected” it states “connected” for both connection statuses. 5. You must spend a great deal of time daily manually reconnecting the Bluetooth connection. *** Status of above open items *** 1. Last Saturday (4-5-2025) I spoke with an ION Pro technician. He was aware of the connectivity items 2,3, & 5 with the ION Pro above. He told me that to eliminate the connectivity issues the phone app had to be closed after using it. This would prevent the app from running in the background. I followed his suggestion, however that did not solve the issues. I found a fix for myself. However, that fix only pertains to my specific environment as far as I’m aware of. FINAL *** as of 3-19-2025 I finally have written off these purchases and associated issues that thy will remain as described above. Either accept these issues and live with them because they will most likely remain until the next model comes out!! CAVEAT EMPTOR!!!!

I am giving these hearing aids five stars even though they did not work for me. My reason for purchasing this was because I needed a product that would deal with background noise as my $3000 dollar aids could not do adequately. I work in a shopping mall with many echoes and considerable customer noise and was hoping that these aids might have the technology to deal with all the background sounds that interfere with my ability to hear individuals asking questions, etc. Unfortunately, after a trial of three weeks, they did not perform as I had hoped. The quality of the product, the reasonable price, and the available support from the manufacturer were impressive. If you are looking for a product that can simply amplify the volume and be partially hidden within your ear canal, and that provides a case that can charge the aids even when not plugged in to a power source, plus having the ability to sanitize the aids in the case, this may be for you.

The earphones work well. I have tried before other budget ones that had too much feedback or that made certain sounds too loud for me while not addressing the sounds that I struggle hearing for. They still have some feedback when putting them in and had issues changing modes where I would end up only changing the volume. I still believe that is something you can get used to and since the sound that they make is just right for my condition I am glad to have bought them. Unfortunately, after a few months they stopped working. They just simply started getting quieter until they stopped making any sound. I called them to get a replacement and was directed to a person very quickly. The lady was helpful and helped me troubleshoot and then process the replacement in under 30 minutes. I am still waiting for my replacement though. Very good except for that manufacturing defect.