I keep getting a flashing F in the temperature control and I can't reset it by unplugging and replugging it in can you help

on my third heat sunbeam pad. when the control light flashes and resetting doesn't work, the control is broken. One can extend the life of the control by turning it completely off, rather than let the auto-shut off continue to blink. Most heat pad controls have to be entirely unplugged to stop the blinking light. Sunbeam, at least, can be shut off without unplugging.

Can this be used for shoulder arthritis? It seems like it's mostly for back/neck, so just wanted to see if it could also be used for shoulder as well

I have arthritis in Every. Single. Joint. due to my EDS (Ehlers Danlos). I mainly use my heating pad during my time of the month for my cramps & lower back pain, though I've been able to use it on any part of my body that's aching the worst. This heating pad is flexible and lightweight, and conforms to my body very well, though I often tuck a sheet or blanket around it to hold it close and tight in order to get the most surface contact. Moist heat may be most effective for deeper and older/chronic aches; a 20-minute ice, then 20-min heat rotation for new/recent injuries. I used to work as a nurse before my condition got so bad, and we would always recommend a max of 20-min when using heat on an affected area, so as to not encourage an increase in inflammation. *** Always be sure to communicate with your Dr's office for their specific recommendation, that's what they're there for and no question is too small or tedious — it's better to be safe than sorry! ***

Can I use it with my lumbar pillow.

Should be just fine with the pillow. It has 1-6 that it allows you to go through. I sit with mine on 4 till it auto shuts off (2 hrs) and nothing has ever burned even my skin (I do keep a shirt between the pad and my back and the other side is my bed

It says "extra large" but the specs say 7.7 x 11.5 which is very small. Is it really that small size, or larger?

The "specs" of 7.7 x 11.5 is the size of the box/packaging.

Desertcart Logo

Entregar a Bolivia

Para la mejor experiencia Obtener la aplicación

Descargar la aplicación

Fuidamos elementos de

EAU
UK
India
EE.UU
Japón
KOREA

Servicios al cliente

Sobre nosotros

Soporte al cliente

Descripción

🔥 Feel the warmth, skip the wait – relief that’s ready when you are!

ENERGY SMART SAFE - Auto shut-off after 2 hours conserves power and ensures worry-free use.
GENEROUS XL COVERAGE - King-size 12 x 24 pad targets neck, shoulders, and back for comprehensive pain relief.
RAPID RELIEF IN 30 SECONDS - XpressHeat technology delivers fast, soothing warmth exactly when you need it.
LUXURIOUSLY SOFT WASHABLE - Machine-washable microplush fabric keeps your therapy fresh and cozy every day.
TAILORED COMFORT WITH 6 HEAT SETTINGS - Digital LED controller lets you customize your heat therapy for perfect personal comfort.

The SunbeamXL Back Neck and Shoulder Heat Therapy pad combines rapid 30-second heating with 6 customizable settings and a large 12 x 24 microplush surface. Designed for maximum comfort and safety, it features a 2-hour auto shutoff, energy-efficient operation, and a durable 5-year warranty, making it the ultimate solution for fast, effective pain relief in the neck, shoulders, and back.

Preguntas comunes

¿Son los productos genuinos y auténticos?+

Sí, todos los productos se obtienen directamente de minoristas autorizados en los Estados Unidos, Reino Unido, EAU e India. Mantenemos procesos de control de calidad estrictos y verificamos cada producto antes del envío. Todos los artículos vienen con garantías de fabricantes aplicables y están cubiertos por nuestra política de devolución estándar.

¿Cuánto tiempo lleva la entrega y es confiable?+

Los tiempos de entrega varían según el país de destino, que generalmente van desde 3 a 9 días hábiles. Cada pedido es totalmente rastreable a través de nuestro sistema. Manejamos todas las autorizaciones aduaneras y utilizamos socios de mensajería confiables para la entrega de última milla. Recibirá actualizaciones periódicas sobre el estado de su pedido por correo electrónico y nuestra aplicación.

¿Qué es DesertCart? ¿Es seguro ordenar?+

DesertCart es una plataforma internacional de comercio electrónico que funciona desde 2014. Procesamos de forma segura miles de pedidos a nivel mundial cada día. Cada producto pasa por nuestro proceso de verificación de calidad antes de la entrega, y proporcionamos un seguimiento de pedidos de extremo a extremo, atención al cliente 24/7 y una política integral de devoluciones para garantizar una experiencia de compra segura.

¿Cómo se calcula el precio del producto?+

Nuestros precios incluyen el costo del producto, el envío internacional, los aranceles de importación, la autorización aduanera y los cargos de entrega locales. Manejamos todas las aduanas e importantes, asegurando que no haya tarifas ocultas al entregar. Los miembros profesionales reciben beneficios adicionales, incluido el envío gratuito.