EdgeStar IB120SS Built in Ice Maker, 12 lbs, Stainless Steel and Black

The media could not be loaded. Ladies and Gentlemen,This dude is like the R2D2 of the icemaking world, obedient, and does his job. There are no frills, just cranks out ice. The ice it cranks out is super cold which makes your drink colder and last longer. There is one little secret that probably peeves people, every 2-3 weeks you have to defrost it.So I uploaded a video of what I do. Since I have a blower fan I aim it right into the frost and let it totally defrost and dry out. Takes 20 minutes. I'll bet if you don't use a fan you may leave it sit there an hour or longer before it is totally defrosted, and you want it totally defrosted because you don't want water seizing up the otherwise moving components of the cube maker. I defrosted it the other day and by chance about a day later a cube happened to jump sideways and block the rotary action of the cube maker. I spotted the problem, did another full defrost and it was working just fine. My wife was in icecube maker PTSD from out other "reservoir ice cube makers" (always causing problems) and wanted to file a warranty claim, thinking this was the same issue. Honey, it wasn't fully defrosted before you turned it on last time, try it again, and sure enough, that is the secret.Let's be honest, if you get one of those ice cube makers that have a little reservoir and you fill it up, what happens is bacteria and algae always make their way into those systems, and there is no real solution except to shock that ice cube maker with some anti-algae solution. We have had those other ones, they work great for 2 months, and then here comes the green funk again and after that, it is a constant maintenance nightmare. Not so with this one! Here is another little secret, I found a float and valve system for those reservoir ice cube makers that automatically filled up the reservoir, so you didn't have to pour it in from a water pitcher, guess what? I still got algae in it. Will never get one with a water reservoir again ever...!Contrast that maintenance to this one which is simply defrosting it. You could just turn it off overnight one night and that would do the trick, but I take the blower fan and get'er done.What I also do, is since it fills ice up so fast and it sort of creates that ice pile at the top which is always somewhat cumbersome when you go get ice, I take the whole tray and fill up my little Coleman cooler, its about 1 ft/square, and put the ice tray back in the ice maker and let it role. That also reduces the frequency I need to defrost the ice cube maker because I'm not opening the ice cube maker's door all of the time, because I'm pulling ice from the little cooler on the countertop. I'll fill the cooler up once a day for example...If I ever have to swap this out I'll probably go with making an icemaker using an ice chest. I like cold ice just like this because it works best. "Warm Ice" makers are nice (like the ones at pizza shops or chickfilet etc) but I don't have a good drain point anywhere and frankly I would rather have super cold ice anyhow (I'm a pragmatist)...Enjoy this wonderful little R2D2 IceMaker.

I will keep this short and sweet. We got this ice maker 11months ago. It ran great for the first 4 months. Produced a good amount of ice for us and did what we needed. Then the problems started. Ice sheets started to form in the bottom of the ice bin. Right after that the ice bin was filled completely with liquid water....Not Ice. Come to find out the machine is stuck in Ice Harvest mode which means it is filling the ice tray with water about every 2-3 minutes. This does not give the water time to freeze. I would imagine it has a switching control that has gone bad. I have submitted two different service requests as the website says to do for warranty issues. NO RESPONSE! Not a word from them. I have called multiple times and after sitting on hold for over an hour I gave up. The product did not hold up nor do they have any Customer service. I WOULD NOT RECOMMEND THIS PRODUCT DUE TO LACK OF SUPPORT AND EARLY FAILURE OF THE UNIT.

Updated November 2015Another 6 month cycle of emptying morning and night; continues to work flawlessly. Defrost every two months and it simply churns out ice. Very pleased with the machine.Updated October 2014This is the second spring/summer where the unit has run for ~6 months / 24x7 as we keep the ice bucket emptied. To date, the unit simply churns out ice and we are very satisfied with the purchase.July 2013This small profile, quiet machine has been in my utility room running 24x7 now for almost 30 days. It easily fills it's ice bucket full twice in 24 hours with nice size crescent sized cubes. The unit is meeting all my expectations.In my utility room, I have a washer, dryer, large side/side fridge, large wine cellar and this ice maker. The icemaker and wine cellar are front venting and do exhaust warm air. Don't be surprised by the temp in a small room going up a degree or so when this unit is installed.The only unknown today is how reliable the little guy will be over the next few months / years. I did purchase the Amazon/Assurant 3 Year / 360 Plan as I never buy appliance maintenance so this type of policy is a first for me. I'll update as time goes on.I installed this unit myself and used professional grade water hose, brass connectors and attached an inline water filter. The water we have here in the DFW area has high mineral content so I'm trying to take as much of that sediment out as possible. The installation is simple and easy; just go to your local hardware (Lowes/Home Depot/TruValue) and buy the appropriate hose/connectors for an ice maker installation. Use Teflon tape or plumbers putty and snug up the connectors. No leaks, now or in the future!As always, Amazon service was excellent and the unit was shipped by CompactAppliance. The unit arrived ontime and in good condition. Compact Appliance had double boxed the unit to assure safe delivery, a very nice touch.