EASYGUARD EC009-K-L PKE car Alarm Remote Start keyless Entry Push Start Button Shock Alarm Warning for dc12V Cars

When you ask a question they reply with a prewritten answer that does not address the situation. I received the same reply twice concerning door locks that do not operate as designed. The Brain, as they call it, is sending a double pulse signal when the key fob is pressed which unlocks the doors and then locks them.The remote start and pushbutton start work as it should.We bought the ieasyguard product because of the remotes and features that no other supplier has, too bad it has no real product support.

Update 2: I received an email this morning to confirm an arrangement scheduled to ship a new black box of brain controller to replace the old. So therefore reviewed my stars to three.Update: I have been engaged by an officer trying to help solve the issue. So far, so good. will update my review when all is done and satisfied.In November 2019 i bought the E003 easyguard and installed in my toyota 4runner every thing has worked for me for all this time. Push start, Remote Start every feature has worked for me.On November 12, 2021 I decided to upgrade to EASYGUARD EC009-K-L version. It was professionally installed but this device will crank alright but the engine will never start. Upon several tries, i asked for the E003 to reinstalled and it worked fine without any problem.I decided to try another Professional installer to install, lo and behold the same cranking but not starting. Replaced back the old E003 and its working fine.This confirms to me that i received a defective control or brain unit. I would be happy if the brain unit is changed for me. Because i am really in love with the features of this model and would want to install and use it.

Is there a way (program)of this press unlock open the driver and 2nd press unlock to open passenger door?