---
product_id: 276452545
title: "Poly CCX 500 Business Media Phone"
brand: "poly"
price: "Bs.2160"
currency: BOB
in_stock: true
reviews_count: 5
category: "Poly"
url: https://www.desertcart.bo/products/276452545-poly-ccx-500-business-media-phone
store_origin: BO
region: Bolivia
---

# Teams-optimized SIP phone PoE powered, no PSU needed Hands-free conferencing Poly CCX 500 Business Media Phone

**Brand:** poly
**Price:** Bs.2160
**Availability:** ✅ In Stock

## Summary

> 📞 Elevate your conference calls—because your meetings deserve the best.

## Quick Answers

- **What is this?** Poly CCX 500 Business Media Phone by poly
- **How much does it cost?** Bs.2160 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.bo](https://www.desertcart.bo/products/276452545-poly-ccx-500-business-media-phone)

## Best For

- poly enthusiasts

## Why This Product

- Trusted poly brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Compact Yet Robust Build:** Lightweight and space-saving, designed for busy professionals who value efficiency.
- • **Ergonomic Hands-Free Design:** Enhance productivity with crystal-clear audio and hands-free conferencing capabilities.
- • **Sleek, Business-Ready Aesthetic:** Modern, minimalist design that fits perfectly in executive offices and boardrooms.
- • **Power over Ethernet (PoE) Enabled:** Simplify your workspace with single-cable power and data connectivity—no bulky PSU required.
- • **Seamless Microsoft Teams Integration:** Optimized for professional collaboration with native Teams support.

## Overview

The Poly CCX 500 Business Media Phone is a PoE-powered, Microsoft Teams-optimized SIP device designed for professional environments. It offers hands-free conferencing with clear audio quality and a sleek, compact design tailored for executive use. While it lacks a camera and may require manual setup for some enterprise environments, it integrates seamlessly into Teams-based workflows, making it a focused solution for streamlined business communication.

## Description

CCX 500 Business Media Phone POE NO PSU

Review: Full disclosure, I am using Teams for this device and I know you can setup other SIP based services but this is based on Teams. I honestly hard a hard time trying to understand how these fit into the market especially when you have no camera unlike some of the Crestrons and with all the bugs and performance, is there really market? I purchased one as my company insists these should be provided to c-suite execs and I am expected to help solution and I do this in my own development tenant first. This is the second one I have bought as the first just started flaking out with constant screen refreshes after about two weeks out of the box. The replacement seems to be much better in that regard however the software was so old even Company Portal would not complete an Intune user enrollment so I had to fire up the web server and manually upgrade the thing. I can see why people hate these as the amount of work to make them work is obscene. Then, I ask myself why I have had to build all sorts of exceptions to my CA rules, enrollment restrictions which now require I manually register these devices into Intune when my Teams app on my phone and PC work much better plus I have video on each. I have talked to Microsoft product folks several times about all this and it sounds like they also understand how convoluted these are. I cannot honestly recommend these to anyone as they serve little value over what the Teams app already provides. Sure I am able to use this for meetings and hands free seems a little better but it's a pain to use my Savi with it and that is 95% of my usage. If you're using Android in your org, you don't have to compromise and enable DA mode if your an AE env which in 2023 is just nuts. Add the camera and I will reconsider it's purpose and might even overlook some of the shortcomings.
Review: We purchased 3 of these phones for use with our TEAMS system. None of the phones worked properly and did not show up as pictured on the sellers site. All three phones would answer calls, immediately place callers on hold and then disconnect at random. When a refund was requested for the devices which were all sent back in original condition after one weeks use, they refunded two devices and then refunded less than half the amount from the third phone with no explanation as to why it isn't being refunded in full. So now we are out $180.00 for a product that didn't work and was returned in perfect condition as per the websites return requirements.

## Features

- Fractal Design
- Iconic angular mesh design offers airflow with a bold, stealth-inspired aesthetic
- Spacious interior easily accommodates large motherboards up to and including 285 mm E-ATX
- Support for radiators up to 360 mm in front, 360 mm up top, or 280 mm in the base
- Includes 2 HDD/SSD trays and 2 SSD brackets for mounting up to 4 drives

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B083LYB884 |
| Best Sellers Rank | #102,338 in Computers ( See Top 100 in Computers ) #676 in Network Switches |
| Item model number | 2200-49720-019 |
| Manufacturer | Fractal Design UK (FOB Account) |
| Product Dimensions | 60.96 x 66.04 x 17.78 cm; 1.27 kg |

## Product Details

- **Brand:** POLY
- **Colour:** Black
- **Material:** Plastic
- **Power source:** Corded Electric
- **Telephone type:** Corded

## Images

![Poly CCX 500 Business Media Phone - Image 1](https://m.media-amazon.com/images/I/51aZxQxUnFL.jpg)

## Questions & Answers

**Q: Will this work with ringcentral, vonage or 8x8?**
A: CCX 500 Media PhoneTeams is not currently supported by RingCentral or 8x8. Please check their website for any current updates.

**Q: Is this phone compatible with Vonage Business?**
A: No ONLY works with Microsoft Teams.

**Q: what is the admin password of this phone?**
A: With Poly, default password is usually 456, sometimes 123.

**Q: The last review was from a year ago.  has software updates to this phone made it any better?  it's listed as an option for zoom phones**
A: No.  Client hated the phone because it didn’t have buttons.

## Customer Reviews

### ⭐⭐ Review
*by M***C on 20 June 2023*

Full disclosure, I am using Teams for this device and I know you can setup other SIP based services but this is based on Teams. I honestly hard a hard time trying to understand how these fit into the market especially when you have no camera unlike some of the Crestrons and with all the bugs and performance, is there really market? I purchased one as my company insists these should be provided to c-suite execs and I am expected to help solution and I do this in my own development tenant first. This is the second one I have bought as the first just started flaking out with constant screen refreshes after about two weeks out of the box. The replacement seems to be much better in that regard however the software was so old even Company Portal would not complete an Intune user enrollment so I had to fire up the web server and manually upgrade the thing. I can see why people hate these as the amount of work to make them work is obscene. Then, I ask myself why I have had to build all sorts of exceptions to my CA rules, enrollment restrictions which now require I manually register these devices into Intune when my Teams app on my phone and PC work much better plus I have video on each. I have talked to Microsoft product folks several times about all this and it sounds like they also understand how convoluted these are. I cannot honestly recommend these to anyone as they serve little value over what the Teams app already provides. Sure I am able to use this for meetings and hands free seems a little better but it's a pain to use my Savi with it and that is 95% of my usage. If you're using Android in your org, you don't have to compromise and enable DA mode if your an AE env which in 2023 is just nuts. Add the camera and I will reconsider it's purpose and might even overlook some of the shortcomings.

### ⭐ Review
*by H***D on 15 February 2023*

We purchased 3 of these phones for use with our TEAMS system. None of the phones worked properly and did not show up as pictured on the sellers site. All three phones would answer calls, immediately place callers on hold and then disconnect at random. When a refund was requested for the devices which were all sent back in original condition after one weeks use, they refunded two devices and then refunded less than half the amount from the third phone with no explanation as to why it isn't being refunded in full. So now we are out $180.00 for a product that didn't work and was returned in perfect condition as per the websites return requirements.

### ⭐⭐⭐ Review
*by J***D on 23 August 2025*

The phones are good, but you don’t need them. Just use teams on your computer and AirPods. Everyone over 60 wanted one, but no one used them after 2 weeks. It is just a product to make your boomer employees feel like technology is not taking their job.

## Frequently Bought Together

- Poly CCX 500 Media PhoneTeams POE (2200-49720-019)
- Poly CCX 500 IP Phone with Handset (Polycom) - Open SIP - Acoustic Fence and NoiseBlockAI Technologies - 5' Multi-Touch LCD Display - Integrated Bluetooth and USB Headset Ports - Works w/Zoom & More
- Logitech MK120 Wired Keyboard and Mouse Combo for Windows, Optical Wired Mouse, Full-Size, USB, Compatible with PC, Laptop - Black

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**Shop now:** [https://www.desertcart.bo/products/276452545-poly-ccx-500-business-media-phone](https://www.desertcart.bo/products/276452545-poly-ccx-500-business-media-phone)

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*Product available on Desertcart Bolivia*
*Store origin: BO*
*Last updated: 2026-02-03*