Umbra Otto Automatic Soap Dispenser Touchless, Hands Free Pump for Kitchen or Bathroom, 8.5 oz, Black

Awesome product. Special note: when the batteries go dead after about a year replace the batteries with a good grade battery. Otherwise, it won't work when you replace the batteries. Even with new batteries if the voltage is off just a little bit it won't work. Trust me! I used to be a believer in Duracell batteries, but for electronics which are voltage sensitive like this one, use Energizers. I originally bought 3 of these and unknowingly threw a good one out, but then figured out the unit was fine. It was just the batteries I was buying weren't at maximum voltage. Love this thing. Have one in both bathrooms and kitchen. Best to use clear soaps with this dispenser and cut the soap back with water. It dispenses better and you conserve soap. Emollient type soaps (soaps that look like milk) don't work as well in the dispenser. Emollient soaps will thicken if the unit is not used every day. This makes the soap more difficult to dispense.

What the heck happened to this company - UMBRA? I had an umbra automatic soap dispenser prior to purchasing this one for five years, and it was outstanding. It was damaged during my recent move, which is why I purchased this one. There were a number of choices, but I didn't hesitate to go with UMBRA because of my history with their product. Again, what the heck happened to quality control? This UMBRA product's performance was so poor, that I went ahead and ordered another auto soap dispenser from a different company right away. Initially I was pleased with the replacement's performance, however, it is now sporadic with it's delivery (no Idea why). I am so tired of paying for junk and am ready to stop purchasing from unknown companies on AMAZON. I have tried to follow up on their warranties and all of the sudden their listed phone numbers are disconnected or their email contact information is no longer viable (this is pre-covid!). UNACEPTABLE and unfortunate that substandard and shoddy products are marketed on Amazon with no guarantee of customer satisfaction. Unknown venders that do provide quality products will take the hit, because shoppers will not want to risk another marketing scam. It is worth mentioning that I have had a few difficulties with products that I have ordered through Walmart. All of those issues were resolved with Walmart's complete backing and their associated vendors adhering to their stated warranties and the promise of customer satisfaction. That kind of business policy certainly enhances consumer confidence with unknown merchants and is worthy of consideration.

At the 1 year mark, still working fine, still using the Yardley London English Lavender Liquid Hand Soap Refill, 16 Ounce, which lasts 1 month for the 2 of us. Also handy for the cat to play with. To prevent that, had to place the right size small bottle on one side of dispenser, as well as turn it so she can't approach and play with it from the other side of the dispenser. She loves the little whirring noise it makes, though she hates getting the soap on herself. So, place it carefully, always pick it up from the back, else you'll have soap on your hand when moving it. Do remember you can lift the lid and press the button to turn off the dispensing trigger. Very pleased with this purchase. Can also recommend the soap for handwashables.

This soap dispenser is working great so far. It looks great, and dispenses just the right amount of soap. I use automatic dispensers for liquid dish soap so I can just get a little on my scrubbing brush to do the odd pot or knife (Most of our dishes just get scraped and put in the dishwasher, but we do most cookware and our sharp knives by hand.) I also wash my hands with the same dish soap. I bought this particular one because my DIL has it (for liquid soap) in her bathroom and I liked the way it looked and worked. My old dispenser is now out at the garage sink.With these dispensers the proof is in how well they operate over time. So time will tell. They do tend to clog up a bit so I generally thin liquid dish soap with a little water.My only peeves: it has a screw cover with a lousy, easily stripped screw, so you need to have the right screwdriver AND be careful when removing. It went fine for me but they could do better. And a latch cover would be much more convenient. Also it recommends against rechargeable batteries, so not as environmentally friendly. For those two peeves it gets 4 stars.

I must admit, I never write reviews till it was recently brought to my attention on how important and the difference they make on the success of a product. This is my 2nd review and this product is worth writing one. Ive tried many all have failed. Umbra has never failed w all 8 purchased for self and friends! My oldest is now 7 years old. The original smaller size and still going strong. Excellent value, pricing on a preciously perfect product. Sensor still working strong as intended.For those w the bad reviews, Honestly I dont understand? Maybe a bad lot of them but all mine have proven to be quality, precise w little effort. Sometimes it gets clogged but an easy fix as any pump would (manual or otherwise).When I completely reno'd my kitchen, I felt my kitchen too deserved the latest Umbra auto dispenser, I purchased directly from their site w a new updated, fun look. Two years later still going strong. Its like the 3nergizer Bunny! Still clapping, but in this case still dispensing. Ive never been disappointed w this brand in any product they put on the market.All my friends loved theirs too and eventually purchased more to have one in every room w a faucet.I highly recommend this product. Good products for a reasonable price is almost non existent these days but this is an exception to the rule. Cheers!