SuncastGarden Hose Hideaway Storage Reel Box, Cyberspace Grey – Resin Outdoor Container, Holds up to 100 Feet of 5/8 Inch Standard Vinyl Water Line – No Assembly Required

The small hose came with a defect. I contacted the seller to let them know and they immediately responded and sent a replacement. Outstanding customer service! After the replacement the product works perfect!

The hose reel is functional, but not very sturdy when free-standing. It comes with a pretty long supply hose (maybe 6 feet long). It's very light and does require some kind of anchoring to the ground, or maybe to a patio block. For now, I have mine setting on a patio block and that keeps it somewhat steady as you unreel some hose. There are times when I need to unreel almost all 100 feet of the hose when I'm doing pressure washing of the sidewalk 75 feet away in my front yard. In that case the whole hose reel can be lifted up and pulled away from the wall, turned 90 degrees, turned on it's back with the cover flat on the ground, and then I can pull the hose straight out from it without it flopping over. So it does the job I bought it for, but because it has no bottom, it makes it hard to mount it to anything to anchor it down.

It looks good and works well. So far so good. Its durability is remained to be seen.

Edit: So my original assessment without having used it much was wrong. This thing is just horrible and a waste of money. Save yourself time and a headache and just get a different better quality brand that is a little more expensive.So it really does not fit a 100 ft hose. It only fits such a hose if you spend 15 minutes neatly rolling the hose tightly around the spool guiding it with your hand. Even then it still leaves you about 10 ft that really doesn't fit because you wind it any more than that then gets stuck because of the ridges down the center inside the box. Constantly wants to skip the spool and wind itself behind the plastic guard that is supposed to prevent that, which is nearly impossible to fix without unwinding everything, which becomes next to impossible to do because of the hose off the spool locking up the spool. And after a few months am pretty sure that the handle is going to end up breaking since the spool constantly wants to jam up because of the center ridge and jumping the spool issue. Have never had one of these that was more of a pain in the you know where than this one has turned out to be.Original: So was missing 1 washer that was needed. And just barely gets a 100ft hose to fit with no room to spare. Which means if you wind it up just slightly off the top pops up. But for the price is decent and seems fairly sturdy.

The reel works fine and looks nice, but the gasket on the connector hose went bad within two months. Still trying to find a good connector hose- I think I need to stop purchasing on Amazon.

Great product, easy to setup

Why did you pick this product vs others?:Very appealing and easy on the eyes. You do need to roll the hose tightly in order to get 100 foot hose in there but fit perfectly for me.

it cannot hold 100 feet of garden hose. it's not very big. This reel keeps your garden hose out of the sun, which can eventually make the hose brittle and crack. With only 50 feet of garden hose, it is very easy to wind the hose back inside. It comes with a hose attachment to a 5/8 in. main faucet. The reel inside has a threaded attachment for your garden hose. It's amazing how the reel can rotate and not leak water. The body of this hose reel is plastic. The reel with hose fitting is plastic. I'm hoping it is the u.v.-resistant plastic that is used in automotive parts, because that's the kind that won't go brittle in high-heat and intense sunlight. Time will tell and I will update this review. So far it has been excellent, easy to wind, and easy to carry when needed.