RUGCEL WINCH 12000lb 12V Truck Waterproof Electric Black Steel Rope Electric Winch with Roller Fairlead,Wired Handle,2 Infrared Remote Control,Jeep Trailer Winch

Todo bien

Works great

Got this for my tj wrangler, and it seemed like a good bargain. Winch is heavy, seems to be constructed nicely, and I have used it already to pull a 3/4 ton truck out of the sugar sand, he got stuck in.This Main issues with the winch, are electrical related. First and foremost, the "power cables". Never in my life have I found a cheaper, flimsier, more poorly built set of "cables" in my life. I trimmed the red power cable to fit, and the crimp on a terminal. The "cable" is super-flimsy, so I decided to cut open the piece I trimmed off, to see what was inside.Imagine my surprise/disappointment to find a bunch of loose wires, just laying inside the jacket. They aren't twisted, braided or otherwise compacted together to form a cable. They are literally just a hollow tube of red plastic filled with loose, bare wires. The first time these get a serious load on them, they will start individually melting, and the "cable" will fail. That is the secret to the flexibility, there is no cable here, just a tube of loose wires, as thick as strands of human hair. SERIOUSLY.The remotes, previously mentioned by multiple posters, are cheap, junky plastic, reminiscent of a cereal box toy, or a cheap party favor given out at a kids birthday party. They are absolute garbage. After a single use, one of mine died, so i had to use the spare. (Obviously the reason for 2 remotes in the first place, they know they are junk)I have a battery disconnect switch between the winch and battery, for safety and to ensure this thing doesn't drain my battery, due to failed electronics. I am going to rewire the entire winch, from battery, to and including, the relay box, with actual battery cables, and see how it will perform then.The last pic shows the bolt for the Fairless, mounted to my Hooke Road bumper. After tightening the bolts (with blue Loctite added) I had to use the death-wheel, and cut the bolt off flush with the nut, to mount this winch. Look closely, there's enough clearance for a credit card between the bolt and winch frame. It's tight, but it will fit.I did get a cover for it too, mostly to help protect the synthetic line from UV damage. For the money, it is a solid winch, it just has craptastic electronics. I would have gladly paid more, for real cables, and a remote that didn't seem like a poor kids favorite cereal prize.

Purchased the 12K back in April of 2021, have used it several times and have no complaints at all. Would purchase it again when I need another one.

Shouldn’t buy stopped working 1/2 way. On 1st time using it.

Came in a smashed up box with 2 out of 3 controllers broken but was factory packaging. Control head was miss wired but was an easy fix to straighten that out, but it uses color coded wires so I would say attention to detail is lacking. Made me go thru and check the complete assembly. Once straightened out it works great. I would say buy it but dont be surprised if you need to double check the factories work.

After my husband installed it it worked great with the attached controller. The remotes would not work. I contacted the company and they quickly sent new remotes and the control part that attaches to the winch. Couldn't ask for better service. This will be great for when my husband is out in the woods.

Good value and easily performs the task I need. Glad I went with the synthetic rope and not the wire cable, saved about 20lbs on overall weight. I use it to pull my 18' Lund Alaskan out of the water onto the trailer. Plenty of power to achieve this task. I know 12,000lbs winch sounds like overkill but I tried a 3500lbs winch and it was not able to do the job. Rugcel has been a very good company to work with. Very responsive to my needs and easily communicated with. They helped me when the first winch was too weak and steered me to the one that got my job done with no hesitation. My advise when buying a winch is to figure out the weight of your object to be pulled and buy a winch rated at least 6 times the weight rating.