Clarisonic Mia 2, Sonic Facial Cleansing Brush System, Lavander

I am changing my evaluation of this product to zero stars. After 45 days of use the product has failed. The specific problem was the product would not recharge. In speaking with Amazon Customer Service, the Amazon representative acknowledged that other customers have experienced the same problem but he indicated that Amazon does not have a separate policy for defective products that fail beyond the 30-day warranty. This admission demonstrates that Amazon knowingly shipped a defective product and continues to offer this product.

Wrong item sent. Ordered Pink, box even said "Pink" opened up and it's orange. Ok, can live with that...except this one cannot be charged....does NOT charge to be able to use. We are long time (15 years) Clarisonic users and certainly know how to charge the devices, this is a MIA 2, did it as we were supposed to, waited. Didn't charge after 18 hours. Didn't charge after 48 hours. DOES NOT WORK. Returning it and will not be buying from this 'store' again. Annoyed and disappointed.

It doesn’t charge right. Nothing like the original. The head is wobbly and very disappointing. I tried buying it again but it is still not good

I’m so glad I made the jump in purchasing my Clarisonic! I am recently postpartum and have experienced somewhat dramatic changes in my skin texture and hyperpigmentation that was hard to accept. I remember my mother using a Clarisonic when growing up and that it worked well, so I decided to order one for myself to see if it would help and it definitely does. I’ve been using it for a few weeks now and my skin has felt much smoother and looks better in photos and the mirror. I feel that it’s actually removing dead skin, and that’s allowing my moisturizers to work better than they had been. I haven’t charged it in over 2 weeks and it still works great. I love the timed function that pulses when it’s time to move from one section of my face to the next. The brush head is a little difficult to put on like other reviews have mentioned, to the point that I was scared to break it, but I got it on after a few minutes of toying with it. My mother still uses hers as it has lasted this long, so I’m hoping for the same lifespan out of mine. A cheaper brush just can’t replace the quality of exfoliating in my opinion. I would purchase this again in a heartbeat based on my experience.

Purchased Feb 27, 2025. Took 2 days for initial charge. Worked okay for about 10 uses. Then dead. Recharged for 2 more days. Would not turn on at first, held down power button for several seconds. When it finally turned on, it would not turn off. Now it will not charge, dead. Too late to return. I owned an original Clarisonic for 10 years, this is defective and you should now waste your money. Very disappointed.

Has issues charging after a few months

works amazing! i only used for 3 times a week.

Some difficulty attaching the brush but otherwise an excellent purchase