I bought this product 34 days ago and now it stopped working. Return window is closed. What should i do? Anyone else had same issue?

Same scenario, bought for my wife for Christmas 2022, stopped working in late January, contacted the company via their customer service email site. NO RESPONSE!! Good Job Amazon another rip off.

Just received all the way up at 9 and isn’t even hot! Anyone else ?

Terrible just received and doesn’t get hot it’s on the highest level 9 and it is barely warm :( return

Do the heating elements extend to side of neck or just in center? I have left side neck pain.

I took mine out to actually feel it. It does have a place on each side where there are 2 wires. I was having some bad pain with a left kink in my neck and this helped a lot in relaxing it out. I think it would also help if you turned it around and held the side of it up on your neck if you wanted more heat actually on the side of your neck. I think it is a great product for me.

What are the temperatures for each levels? How hot it can be?

I don’t know what the temperatures are for each level. No information is given for this. I always set my mine for level nine, and that works very well for me.

Comfytemp Heating Pad For Neck Shoulders Back 2 6 Ib

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Bs.1795

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Sold byAmazon BoliviaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Wrap Yourself in Weighted Warmth — Because You Deserve the Ultimate Comfort Upgrade!

EFFORTLESS EVERYDAY USE - Clear LED display with backlight and countdown reminder makes adjusting settings a breeze—even at night.
TAILORED WARMTH ANYTIME - 9 precise heat levels from 131°F to 140°F let you dial in your perfect cozy zone.
LUXURY MEETS PRACTICALITY - Soft flannel fabric is machine washable (controller removed), combining elegance with easy maintenance.
SMART SAFETY CONVENIENCE - 11 auto-off timers plus overheat protection ensure worry-free relaxation every session.
WEIGHTED COMFORT THAT HUGS - 2.6 lbs of micro-glass beads evenly distributed for a snug, soothing fit across neck, shoulders, and back.

The Comfytemp Weighted Heating Pad is a 2.6 lb, 19" x 23" flannel wrap designed to deliver targeted warmth and gentle pressure to neck, shoulders, and back. Featuring 9 heat settings (131°F–140°F), 11 auto-off timers, and built-in safety protections, it offers customizable, safe, and energy-efficient relief. Its machine-washable fabric and ergonomic design make it a perfect daily comfort essential and a thoughtful gift, especially for busy professionals seeking relaxation after long workdays. FSA and HSA eligible, it blends luxury with practical wellness benefits.

Specifications

ASIN	B08RNBCH6K
ASIN	B08RNBCH6K
Additional Features	Automatic Shut Off, FSA, FSA HSA Eligible Only List, FSA HSA Approved Products Only, Machine Washable Neck Heating Pad
Best Sellers Rank	#4,648 in Health & Household ( See Top 100 in Health & Household ) #9 in Heating Pads
Brand Name	Comfytemp
Color	Blue
Customer Reviews	4.3 4.3 out of 5 stars (22,329)
Date First Available	December 30, 2020
Frequency	60 hertz
Item Dimensions	23 x 19.3 x 0.4 inches
Item Highlight	Electric Large Heating Pad, FSA Eligible HSA, Birthday Gifts for Women Men, 9 Heat Setting, 11 Timers, Machine Washable, Blue
Item Weight	365 g
Item model number	K9015
Manufacturer	Comfytemp
Manufacturer	Comfytemp
Manufacturer Part Number	K9015
Material Type	Flannel
Model Name	WeightedHeat® Weighted Heating Pad for Neck and Shoulders
Model Number	K9015
Number of Heating Elements	1
Number of Items	1
Number of Packs	1
Number of settings	9
Product Dimensions	23 x 19.3 x 0.4 inches; 12.87 ounces
UPC	610452860055
Unit Count	1 Count

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Great price for an authentic product. Fast international shipping too!

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