I bought this product 34 days ago and now it stopped working. Return window is closed. What should i do? Anyone else had same issue?

Same scenario, bought for my wife for Christmas 2022, stopped working in late January, contacted the company via their customer service email site. NO RESPONSE!! Good Job Amazon another rip off.

Just received all the way up at 9 and isn’t even hot! Anyone else ?

Terrible just received and doesn’t get hot it’s on the highest level 9 and it is barely warm :( return

Do the heating elements extend to side of neck or just in center? I have left side neck pain.

I took mine out to actually feel it. It does have a place on each side where there are 2 wires. I was having some bad pain with a left kink in my neck and this helped a lot in relaxing it out. I think it would also help if you turned it around and held the side of it up on your neck if you wanted more heat actually on the side of your neck. I think it is a great product for me.

What are the temperatures for each levels? How hot it can be?

I don’t know what the temperatures are for each level. No information is given for this. I always set my mine for level nine, and that works very well for me.

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Comfytemp Heating Pad for Neck Shoulders Back, 2.6 Ib Weighted Heating Pad

Product ID: 302445212

Details

Brand
Comfytemp
Color
Blue
Item Weight
365 g
Material
Flannel

🔥9 customizable heat settings (131°F-140°F)

⏲️11 auto-off timers (0.5 to 9 hours)

⚖️2.6 lb weighted for soothing pressure

Bs.1869

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Sold byAmazon BoliviaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Wrap Yourself in Warmth & Wellness — Because You Deserve It!

SOFT WASHABLE LUXURY - Premium flannel fabric feels gentle on skin and is machine washable for effortless upkeep.
PRECISION HEAT CONTROL - 9 adjustable heat levels let you dial in your ideal cozy temperature every time.
SMART SAFETY CONVENIENCE - 11 timer options with auto shut-off and overheat protection ensure worry-free relaxation.
FSA HSA ELIGIBLE WELLNESS ESSENTIAL - Approved for flexible spending accounts, making self-care a smart, tax-friendly choice.
WEIGHTED COMFORT MEETS TARGETED RELIEF - 2.6 lb micro-glass bead fill drapes perfectly over neck, shoulders & back for deep soothing warmth.

The Comfytemp Weighted Heating Pad combines a 2.6 lb micro-glass bead fill with 9 heat settings and 11 auto-off timers to deliver customizable, soothing warmth to the neck, shoulders, and back. Crafted from soft, machine-washable flannel, it offers a snug, weighted fit that enhances relaxation and muscle relief. FSA and HSA eligible, this heating pad is designed for safe, daily use with built-in overheat protection and a user-friendly LED display, making it an ideal gift and wellness staple for busy professionals seeking comfort after long days.

Specifications

ASIN	B08RNBCH6K
ASIN	B08RNBCH6K
Additional Features	Automatic Shut Off, FSA, FSA HSA Eligible Only List, FSA HSA Approved Products Only, Machine Washable Neck Heating Pad
Best Sellers Rank	#3,857 in Health & Household ( See Top 100 in Health & Household ) #5 in Heating Pads
Brand Name	Comfytemp
Color	Blue
Customer Reviews	4.3 4.3 out of 5 stars (22,252)
Date First Available	December 30, 2020
Frequency	60 hertz
Item Dimensions	23 x 19.3 x 0.4 inches
Item Weight	365 g
Item model number	K9015
Manufacturer	Comfytemp
Manufacturer	Comfytemp
Manufacturer Part Number	K9015
Material Type	Flannel
Model Name	WeightedHeat® Weighted Heating Pad for Neck and Shoulders
Model Number	K9015
Number of Heating Elements	1
Number of Items	1
Number of Packs	1
Number of settings	9
Product Dimensions	23 x 19.3 x 0.4 inches; 12.87 ounces
UPC	610452860055
Unit Count	1 Count

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Bs.1869

Duties & taxes included

In stock

Sold byAmazon BoliviaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Bolivia.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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