Question 1

Why are these so expensive?

Accepted Answer

Thank you for your question. Our toys, unlike other toys on the market, follow the directive set by the CPSC for Children's toys. We meet or exceed all safety regulations put in place for Children’s toys. All of our materials are non toxic. From the moment the materials are made we have samples sent to a certified SGS testing facility to have them analyzed for harmful substances. We hope this info helps answer your question. Thank you. VIP Products/TUFFY® Dog Toys

Question 2

Sizes junior, medium and regular are listed. What is the size difference in these three options?

Accepted Answer

Our Regular Duck is: 5.5 x 9 x 12 inches.
Our Medium Duck is: 4 x 7.5 x 10.5 inches.
Our Junior Duck is: 2 x 5.5 x 7.5 inches.
Thank you.
VIP Products/TUFFY® Dog Toys

Question 3

Is this made in the US?

Accepted Answer

Hello

Our products are made in China. We do take extra steps to ensure are products are safe for you and your dog. There are no dog toy safety regulations. We uphold our standards to the CPSC for children toys.

1.	From the moment, the materials are made we have samples sent to a certified SGS testing facility to have them analyzed for harmful substances and follow the directive set by the CPSC for Children.
2.	When the materials arrive in our facility they are stored in a clean room environment.  We must maintain a clean room environment because if the exterior material comes in contact with something as simple as dust it would damage the appearance of the toy and make it not sellable.  Many employees wear booties and face masks to ensure that the environment remains clean. Our toys end up in mouths, so we must use responsible practices. 
3.	Each toy is stuffed and then sealed by human hands that inspect stuffing materials as they go into each toy.
4.	Each toy is run through an X-ray machine two times and hand inspected.
5.	The toys are then poly bagged and sealed shut, then placed into box that is then sealed and prepared for their journey to the United States.
6.	When the goods arrive at each of our warehouses they are stored in a clean food grade environment. Our warehouse are maintained clean to insure that in the unlikely event that a toy were to be removed from the packaging and fall to the floor, it would be safe to put in your mouth. 
7.	In addition to testing our products, our factory is audited each year by third party inspectors from Intertek, and or SGS. They audit the factory for safety, cleanliness and insure that we meet all requirements for the safety of the products made.

Thank you.

VIP Products

Mighty Junior Microfiber Duck Ball

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