Writing Effective Policies and Procedures: A Step-by-Step Resource for Clear Communication

I did have concerns about buying a book which had been published so long ago, but its cler this book is as relevant today as when it first came out. its clear and informative. Each chapter has a"tools and resources" section giving templates, rules, formats etc which is very handy. A really really useful book, its a practical "how to do" guide which is exactly what I wanted. This book is good for everyone at all levels.

Book arrived and the condition was better than expected.

I used this book extensively when setting up a technical procedure program at my company. One of the first chapters helps to defiine what a procedure is and when you need to write procedures. There is a great tip sheet on key techniques to use when writing procedure which I use for training writers. Includes other great resources like wordy pharses to avoid.Chris WodkeAuthor Running for My Life-Winning for CMT

In both my personal employment as well as my private business, I have found this book to be indispensable. It's a must have for anyone that does business proposals, grants, technical writing or is in leadership.This book is thorough and covers everything you need to know, step by step. Its ease of use is excellent for the novice but its vast information makes it ideal for the expert as well.It's a good book to have in you library.K. TaylorG.I.Solutions, LLC

This book was thorough and effective. Written for writers by a writer, it contained much useful information and answered all those questions only a writer would ask. This made reading about policy and procedures, normally a dull topic, interesting and worthwhile. The format and layout are very helpful for future reference. For me, the only thing missing was an actual, multi-page example of what a "standard" document would look like.