Logitech webcams GROUP video conferencing system, 1080p

Purchased a bunch of these systems to use in small classroom setting for remote learning. They have been in production now for 4+ months.The product is plug and play and is working without issue with Zoom and Google Meet. The video quality is very good (Zeiss lens) and the teachers like the ability to adjust with the remote. Also the audio quality is decent. We have not had any technical issues.

My employer has been using these as part of conferencing system solution for meeting rooms for years, now. (In fact, we started out using Logitech's original offering; a similar system that used a ConferenceCam cc3000e.) The challenge we faced was finding a solution that was more professional and of higher quality than any of the USB web-cams on the market that are meant to use directly with a laptop or desktop computer, but still at an affordable price-point. It seems that once you want to step up to some sort of unified solution for this, most vendors want to sell you $10,000+ conferencing systems that require professional installation and possibly costly maintenance agreements.This Logitech solution is about the only product I could find that fills that "void" between the consumer-grade stuff and the high-end. When we use this along-side the Zoom conferencing software (which allows such things as mounting an iPad on the wall outside the room that displays the schedule of when the room is free or booked and lets people book the room right on the tablet), it lets you put together a very nice experience at a reasonable price.The reason I only give a 3 star rating? I've experienced several problems with the Logitech hardware that I think could/should be improved on.1. The metal L-shaped bracket Logitech includes for mounting the camera is clever and efficient, yet inadequate. By that, I mean, I do appreciate the way they designed it so it serves a dual purpose. You can wall mount it or flip it upside-down and use it as sort of a tripod stand for a desk mounted camera. But we've found the metal is a bit too "springy" so when wall-mounted, the camera tends to have a bit of shake or jitter when you pan or tilt it electronically. It also means if you use it as a desk mount, it has no provision to adjust for the surface it's sitting on not being quite level. The camera does bolt onto the stand with a standard size screw used on almost any camera tripod. so you can buy something different to mount it on. I just wish better options came in the box.2. The proprietary DIN cables needed to connect the camera to the "puck" that's the middle-man between it, your computer and the speaker-pod can pose installation hassles. The included cables weren't always long enough to do a clean and neat installation in our conference rooms. (They would appear to be long enough until you realize that you're probably going to need a lot of excess cable length for hiding wires under conference room tables, along wall base-boards, and so forth.) For a long time, there were simply no other options to extend the length without spending hundreds on "injectors" that converted the DIN plug ends to Ethernet and back, and required their own AC power adapters, etc. We tried using those with only mixed results. Now, Logitech sells a 49' extension DIN cable, separately, but it's an additional $100+ expense. All things considered? I wish Logitech had just used standard Ethernet cabling instead of these DIN cables. Then, you could attach cables of any length you wished, inexpensively.3. I have some concerns about the long-term durability of the cameras used in these systems. Our older units are starting to experience some "play" where the barrel part of the camera mates with the rest of the camera base. This causes the camera to hang down a little bit, so the images it captures are slightly tilted. And a new system we purchased had the pan and tilt feature quit after only using it for a week. (The zoom in and out functionality was still working.) We ruled out any software problems by swapping cameras with one off another identical system. Another older camera we've got in use still works fine, but makes some gear noise when moving it that it didn't have when it was newer.Despite those issues, I'd still not hesitate to recommend this product if it fits your needs. The speaker-pod portion of these is very well done. Good sound quality and enough volume, and the microphone seems to pick up everyone in the room without any problems. (If you have a really big room, they sell the version with additional microphones you can attach to the pod. We've never needed that yet.) I like the fact that the Group Cam upgraded its remote control to remember 3 preset settings for the camera pan/tilt/zoom, too. Our original cc3000e setups didn't have that feature.