Hiboy S2 Series Electric Scooter, 8.5"-12" Tires, Up to 17-38 Miles Range, 350W/500W Powerful Motor & 19/23 MPH Portable Folding Commuting Electric Scooter for Adults with Double Braking System

It delivered on Sept. 30th 2021. I have edited this review on Dec. 15th 202 April 26, 2022 & Nov. 4, 2023.I am a disabled Vet and needed something to get around Downtown Seattle and transit with. I'm kinda gimpy. So walking and carrying is tough for me. It hurts...lolAssembly w/seat is very simple. The app download is very simple. Settings are very simple.I am 5'9 235 lbs. it goes 15 MPH on flats, and less on modest inclines >6-7% grade. You may get a 15% grade if you are >180 lbs. Otherwise it's > 9-12% grade, and if you are low on power (> 50%) you'll notice it degrades just slightly on speed and torque. 5-6 MPH is what I get on 13% grade @235 lbs.The seat is the game changer! Buy a seat. You will enjoy your ride so much more and you'll want to ride more often.Lights are bright and the scooter is super stable at speed.Overall, it's a very nice scooter. It gets me to all the places I need to go within a 5 mile radius. The regen brake didn't do much it seemed. EDIT: I was WRONG. I am in a new area/address. It's nothing but hills. I can go 7 miles round trip in downtown Seattle. I have had it to 31 MPH. The regen brakes are relevant for sure at those speeds. I can tell because I get 3 charge bars w/o an issue. It's prolly 4-5 bars but at those speeds I am not looking down, I am way ahead with my eyes. At 20 mph I glance. 3 bars. DO NOT go faster than 20 unless you have nerves of steel, fast reflexes and years of riding experience. I did it once so you don't have to.I found this scooter w/seat for $394.70 "used" at Amazon.com. I feel that it's an amazing bargain for this scooter for that price.I had no surprise issues with the scooter being "used". The carton appeared compromised at the corner, the styrofoam corner bumper packing had been worn like it was drug on the ground. It was missing the manual. The manual is online. The scooter is like new. Everything was original packing except for the cord twist ties and the shipping box. I am super pleased with my purchase.Range is greatly increased when you run 1/2 throttle. Set cruise control at 10 MPH and comfort mode to start. Finding Google map routes that are not steep hills is the best route. Be careful in the wet with street painted stripes and idiot bumps. It's a bit clunky to commute with at first. I am a pro now after 3 weeks. You must fold and carry it everywhere on buses.It's great for running to the store for milk and bread! It's terrific for little trips! You'll get noticed for sure. Everyone loves the scooter. I let all the adults ride it around the lot, up and down the street. Everyone wants one and suddenly comes up with a shaky reason why they MUST own one. "It'll help me get more work done" w/o actually being able to state exactly what work it would help with.The shock absorbers are really nice. If they are too stiff. Adjust them. You should be getting a nice cushioned rebound. Not bottoming out or too stiff/no flex at all. If it's properly adjusted, you will get a nice rebound when you sit down. Mine came adjusted too tight, but broke in nicely. I wear a backpack with 20 lbs. Total weight is 250-260 lbs. and I get a nice comfy smooth absorption and rebound.The hook on the handlebars is perfect for a full bag of groceries if you are seated and your knees naturally keep the bag centered. It's very easy actually.It is about as waterproof as you can get. Everything is sealed nicely. Seattle weather doesn't seem to bother it at all.It is an unbelievably necessary piece of equipment for me now. Uber and rental share scooters are spendy. My scooter has saved wear and tear on my knees and hips. I actually go out and do more things now because of money saved and the convenience. In Seattle I go faster than traffic often. I stay with traffic going downhill. DO NOT do that because it's really sketchy unless you really know what you are doing. The thing turns on a dime if you have good turning technique. It turns well for novices and up though even if you have poor technique.Safety tip: You can under extreme circumstances "Bunny Hop" the scooter if you are about to bury the front tire and go head over tea kettle. The handle bars will not fail you.Summary...I am getting an s2 Pro for Christmas.I have had to use Hiboy customer service 3 times now. I can not say enough good things about the folks at Hiboy. The customer service is as good as I've ever had anywhere. Anywhere! It's been a real treat to work with them. Parts come from California in 2-3 days.The scooter is easy to work on. Being disabled it means a lot to me. I am dirt poor and need to fix things if I can. I can work on this scooter and fix just about anything on it w/o any trouble. It's really satisfying to fix something yourself. This little scooter is incredibly empowering!You are not going to find a better product for a better price with better customer service anywhere else. This scooter is worth every penny. The customer service is priceless.NOV. 4 2023 EDIT: Sadly, my little Hiboy S2 was stolen last week. I'm here to finish my review for "ol' Trusty"."Ol Trusty" continued to perform flawlessly for well over 1500 miles. The little 8" tire on the back STILL HAD TREAD! The front was a slick for about 100 miles. (spinning tires accidently) Stick a foot out "motocross style" front axle high when starting to avert that. Just stick a leg out there. It's a "me" issue and not a scooter issue.It has always been stored indoors. The battery was always immediately charged again at home full charge after riding ready for the next ride. The charger shuts off automatically/no overcharging is even possible.Seattle weather is no match for the S2. It stays in the bike racks in the full weather and never failed. When the rain was really pounding? It did put a grocery bag over it just to make over abundance of care so I ain't walking home. Little shower caps or if you buy a seat it comes with a cover works well. My biometric lock never failed so get one (about 25 bucks).A friend surprised me with a new S2. "It's my identity" one person said when I told them the sad story about the end of "Ol Trusty". It's become an indispensable mobility device that improved my quality of life to the point that after all this time. I actually HAVE A LIFE!...LMAO! My back and hip isn't killing me before I get to events. I can actually enjoy the time there fully. Like walking off of light rail 2/3 of a mile to Lumen Field as opposed to scooting past 1000's of people. Parking at the bike racks and walking 50 feet to the gate. Instead of walking 10 blocks to play pinball? I ride and can stay and play for a long time. It literally goes everywhere with me. I take transit and do not drive. It's an amazing piece of equipment that takes a beating and can go anywhere and everywhere.One last great piece of news! The newest version has a larger front tire. It makes a big difference in overall performance and comfort. The seat has been greatly upgraded. Suitable for folks with a real life badonkadonk. I can attest!I'll update this with my new one so stay tuned.

Great scooter for uni, it's served me quite well. It can handle hills decently well, but really does best on flat terrain. Additionally, for storage I was able to keep it in my room, and it didn't make it smell bad, nor did it take up too much room.Apparently someone rammed my scooter while it was parked and the front wheel was damaged, causing rattling, but the support team were very helpful and gave me a new front wheel. Otherwise, the scooter is quite good, with a good range, charging speed, and handling, though my only gripes with it are the lack of major suspension meaning you'll really feel it if you're on a bumpy road, so keep that in mind if you're going to use it in lower maintained areas. Ignoring that issue, its a nice scooter and it feels like that, and I would reccommend it.

We LOVE our Hiboy Scooters. We have bought 2 over the last couple of years. Price is amazing. Range is great. Speed is fast enough. Safety lights are bright. Undercarriage lights are awesome (also for safety.) I can recommend 100%.Customer service is VERY important to me : After a year and a half or so, I had an issue with the battery on one of my units. It was out of warranty, but I reached out to Hiboy, and got a fast response from Nancy in the customer service department. They offered tech support to pinpoint what the issue was, and then offered me a discount to buy a replacement battery for saidunit. Shipping was fast. Installation was easy (step by step instructions included.) Fixed my issue and all is good.I will keep recommending Hiboy to anyone that is looking for an entry level scooter !!!

Good scooter; it rides and charges well and everything. But one thing that bothers me is that the handle repeatedly gets loose, so I have to tighten the screws often. Otherwise, it’s a great scooter.

All the positive reviews here helped sway us to buy the S2 when it was an Amazon deal of the day. Teenage son had been saving for months to buy a scooter was initially very happy with this. However, in retrospect we *really* wish we had paid the extra $30 for the extended 2-year warranty. The initial wheel rattle that we ignored got progressively louder, but by the time we wondered whether to return the scooter, the 1-month return window had closed. After dozens of interactions with the Amazon Marketplace seller (sharing videos with the rattle, etc), they mailed us a new wheel under the manufacturer’s limited warranty. However, we had no easy way to install it. No local bike or scooter repair shop wanted the liability (because it is an off-brand made in China). So in the process of replacing that (trying to follow a video link that Hiboy sent us), the back brake stopped working, but that is arguably our fault, so we have no recourse. And now the newest issue is that the throttle got stuck in the on position, leading to injuries. But even if we can repair that, I don’t trust this to be safe any more. In addition, the front tire wore out unexpectedly fast (just riding a paved bike trail about 15 minutes about twice a week), but replacing that is $80. In summary, I hardly ever leave reviews on Amazon, but felt compelled to warn others to think twice (don’t just look at initial reviews) and if you do decide to get this, please purchase the extended warranty because we definitely feel like we are stuck with a lemon and profoundly regret buying this scooter. Teenager who saved for months to buy this is especially bitter and sad about our mistake.