whats the frequency of this miner ?

This UG65 Helium Miner with part number UG65-868M-EA-H32 is working on 868 Mhz frequency. This product is suitable for Europe, Middle East and many other countries (EU868). List of frequency plans by country could be find at this link https://www.thethingsnetwork.org/docs/lorawan/frequencies-by-country/

Hi, Do you provied setup and installation service for the milesight?

What is the issue your having? Did you reach out to your provider that sold you the device?

Ug65-868m-ea-h32e does this model have lte?

UG65-868M-EA-H32 is a helium gateway miner WITHOUT LTE! if you want with LTE part number is UG65-L04EU-868M-EA-H32 L04EU >>>> LTE 868M >>>>> EU868 standard EA. >>>>> External Antenna (stock 2 dBi) H32. >>>>> Helium Version with 32GB eMMC

Dear Team UG 65 miner cane tell me how long an external antenna cable could be?

Hi, It depends on the cable you use, for example, LMR-400 is distinguished from other antenna cables in the market for its low loss characteristics. It has the lowest signal loss among its class and is compared to most semi-rigid and hard-line cables. For example, LMR-400 loses 0.04 dB / ft. at 900 MHz as compared to 0.32 dB / ft. for the RG-174. So if you use 5 meter LMR400 cable you will lose 16.4 x 0.04 = 0.66 dBi You consider 0.5 dBi loss per connector. it means if you use 5-meter cable with 2 connectors on each end you will lose 0.5+05+0.66= 1.66 dBi Always remember, shorter the cable!

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Milesight IoT LoRaWAN Gateway UG65 Ext. Antenna HNT HELIUM

Product ID: 381645489

Details

Antenna
LoRaWAN
Brand
Milesight
Colour
Black
Manufacturer
Milesight
Number of channels
8

⚡Extended external antenna for boosted range

📡8-channel LoRaWAN connectivity

🛡️3-year manufacturer warranty

Description

📶 Elevate your IoT network—stay connected, stay ahead!

RELIABLE 3 YEAR WARRANTY - Invest confidently with a comprehensive manufacturer-backed warranty.
TRUSTED BRAND PERFORMANCE - Milesight’s proven technology ensures stable and secure IoT gateway operations.
SEAMLESS 8 CHANNEL LO RA WAN - Connect multiple IoT devices effortlessly with robust multi-channel support.
DEDICATED SUPPORT EASY SETUP - Benefit from responsive customer service and expert technical assistance to get you online fast.
EXTENDED RANGE WITH EXTERNAL ANTENNA - Maximize your network coverage with a powerful external antenna for superior signal strength.

The Milesight UG65 LoRaWAN Gateway with Extended Antenna is a professional-grade IoT gateway featuring 8 communication channels and a powerful external antenna to enhance signal range. Backed by a 3-year manufacturer warranty and trusted by industry professionals, it ensures reliable, scalable connectivity for your IoT deployments. Ideal for Helium network enthusiasts and smart infrastructure projects seeking robust, long-range wireless communication.

Specifications

ASIN	B09MF9DP33
AntennaDescription	LoRaWAN
Best Sellers Rank	#106,827 in Computers ( See Top 100 in Computers ) #1,412 in Routers
Brand	Milesight
Color	Black
Customer Reviews	3.8 3.8 out of 5 stars (10)
Global Trade Identification Number	06974225038206
Manufacturer	Milesight
Mfr Part Number	UG65 HNT
Model Number	UG65-868M-EA-H32
Number of Channels	8
Number of Items	1
Number of Packs	1
Unit Count	1 Count
Warranty Description	Manufacturer 3 years Warranty

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