Avalon Bottom Loading Water Cooler Dispenser - Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles - UL Listed- White

The Water Cooler seems very good so far. Very well built and designed. Nice looking Water Cooler. Purchased so Grandchildren can pour there own Water when they would like. It is very popular with them. They are old enough to be responsible to use it and still be careful of the Hot Water spout. The Water comes out nice and cold. So far so good. The bottom loading of the Water bottle has also been appreciated.

I purchased this water cooler in September 2022 and it’s worked perfectly and efficiently ever since as it’s now been 3 1/2 years of daily usage. Not a single issue and consistently ice cold water. Quite often it’s too cold! I don’t find a use for the hot water side since we use a teapot on the stove for tea and a coffee maker for coffee. I keep the child lock on the hot water side. I LOVE this water cooler. I am purchasing one for my daughter for her new house because she likes it, too, when visiting us.

I have been using this water dispenser since December 2018. It has been working great. After 3 years of frequent daily use it stopped dispensing water. I tried to troubleshoot the issue on my own but wasn’t able to figure it out. I emailed Avalon customer support for help. I got an immediate response. Tyler H. sent me a clear description and a video that got it working again in about 10 minutes. We change the water bottle about once a week. I have young kids who fill their own water bottles so the dispenser gets a lot of let’s say not so gentle use. It has held up well and when I did have an issue Tyler H.‘s fantastic support had it fixed quickly. I don’t usually write reviews on Amazon but the quality of customer support from Avalon is very review worthy. I think anyone making a list of best water dispensers should take note.

We just got this today and set up was really easy. It works great and we’re really happy with it. Hot water heated up quickly and the cold cooled off fast too.

Between the house and the salon, my family goes through a LOT of water coolers. Years ago, we switched from top-load, gravity feed, to bottom-load, pump-based coolers. Since then, we've gone through a couple every 18-24 months. We got the Avalon Bottom-Loading Hot & Cold Water Water Cooler Dispenser (White) to replace a similarly capable Brio unit. Here are some thoughts: 1. ergonomically, I really prefer the dispensing levers on this unit to top-mounted buttons (though the downside is that "ledge" isn't deep enough to leave your beverage on 2. the pump pickup tube is pretty good with our 5 gallon bottles. There's usually less than 3 ounces of water left behind when the pump won't draw anymore (which is fine to just pour out into our dog water bowls) 3. the white plastic matches Samsung Bespoke appliances enough to look ok, but the overall vibe isn't particularly upscale My initial impression is fine. The unit works well, and it's relatively quiet. Then again, ALL of the bottom-loading coolers work well - to start. I've noticed that, with the volume that we go through (about 12 bottles per month), the coolers die after about 2 years. I get the 3 year extended warranty from Amazon (Asurion) at check out. Basically, you'll spend about $60 (tax and policy cost) every couple years, when it dies. I'll update this review with longevity information, when/if something happens. Recommended