🔐 Stay one step ahead with smart security that moves with you.
The Ooma Door and Window Sensor integrates seamlessly with the Ooma Telo base station and Smart Security app to provide instant alerts and remote control of your home’s entry points. Easy to install and fully expandable with additional sensors, it offers flexible, contract-free monitoring options including a free Remote 911 trial, empowering you to protect your home effortlessly from anywhere.
M**N
It is relatively easy to install
It is relatively easy to install. I added it to my kitchen door in a matter of minutes. However, the space between the two sensors is extremely tight as compared to my original system that I replaced. It works like a charm. The Ooma security system is far easier and more intuitive than my former paid alarm monitoring service. If the door is open, I am called on my home and cell phone. In addition, the app allows me to call 911 by press a single button.
J**M
Don't buy yet. Too many glitches for new product.
I really like it at first and was working fine. I think the product was brought up too quickly. Hopefully they can fix the glitches. The tamper warning keeps and the low battery warning keeps going off. I replaced the batteries 3 times after using for 3 months. The batteries are supposed to last 1.5 years.
A**S
Wouldn't connect
Wanted it to work since it integrates with the Telo, but there were connection issues that I couldn't get resolved so had to return.
G**S
Many Reviews Provide False Information
I purchased the Ooma security system that includes 2 key pads, 6 motion sensors, garage door sensor, 1 siren and a door sensor. The system installed and paired flawlessly. I have not had a single false alarm. This is very important, because many local police and sheriff departments charge a moderate false alarm fee. What I feel is misleading information by many reviews is that they were not aware or notified that after a complimentary 60 trial period there are subscription fees for various levels of alarm service. VERY TRANSPARENT AND DISCLOSED. For all the features that are available you can upgrade to a plan that offers many enhanced features and benefits to the base plan. For an example for $4.00 per month or $39.00 per year you can upgrade all the features that are available and included in the 60 day free trial. This system also offers you the option to add professional central station monitoring for an additional nominal fee. This fee is charged for an independent UL listed Central Monitoring Company. Total fees with or without Central Station Monitoring are an outstanding value. I have personally been employed by a state licensed alarm company that provided their own Central Station Monitoring. The system I purchased and installed from Ooma would cost a prospective customer over $4,500.00 plus a$40.00 per month Central Station Monitoring fee. A lease option would have a 48 month lease cost of about $300.00 per month with monitoring. When a customer purchases the Ooma Telo system their is also a 60 day free trial for Ooma Premium Service. At the end of the 60 day trial the customer can switch their Ooma Telo plan to a free service that is mandated to pass on regulated federal, state and local taxes and tariffs. Both Ooma Telo and the Alarm System is an OUTSTANDING value. The folks that are passing on inaccurate information are ignorant because all costs and upgrade fees are totally disclosed as soon as you download the app. Both Ooma and Amazon offer a 30 day free return option. If you don’t like the terms of service, please don’t complain after the fact. Just return the product and you will be given a full refund without restocking fees. In terms of Ooma Customer Service, I have been an Ooma subscriber for more than 15 years. If I ever had a question or needed tech support, an agent was always available to answer and address my needs or concerns. So when I read that Ooma has poor customer service and support, that has not been my experience in the past 15 years. Ooma is not a nonprofit organization. Ooma has outstanding line of products and services available for their customers Ooma provides you with options to upgrade or enhance their product and service. This is how Ooma can improve their product line and offer affordable prices for enhanced service options.
J**L
Awesome device! Why would you pay more!
I'm a new Ooma customer and I'm very pleased and surprised at the service Ooma has to offer. I'm the kind of person that is tight with my money and hate to pay for a "bleeding" service wasting my money away. The security aspect of Ooma is fairly new I believe and its off to a great start in my opinion. The main thing is that it is self monitoring so it will only tell you when a sensor is triggered. There is setting for away, home, and night time mode but you can also create you own if you like. My favorite part is that you can individually set each sensor to trigger certain alerts on how you want it to be configured. For example, I have a side door to the house that is very rarely used so I can set the alert to tell me when the door is opened in home mode verses the front door thats always used. I also like the interface of the app which is very easy to you and seems to be bug free. Its quick to respond and update a status if I'm at home or away. Each mode can be customize to be triggered at certain times of the day so when I'm gone to work it automatically switches to away and about the time I come home the app goes into home mode so I don't have to worry about switching it since my routine is regular but I can on the other hand quickly go in and switch it manually if need be. I did purchase cameras to be placed in and around the house (which also sends me alerts) so with Ooma I created a pretty decent security system I can monitor myself and be alerted quickly costing my only Ooma's $10 (plus taxes) primer service for security and home phone service in one. Not too bad in my opinion. The construction of the sensors are pretty solid and even have and tamper button on the sensor (Window/Door Sensor, not sure about the others) that will alert you if its been tampered with!Overall the service is great and I love it so far. I can see where this system has potential to grow. It would be nice to offer some kind of remote key pad for the alarm system to turn on and off as you leave instead of a phone. It would also be nice to see a siren option to add as well for certain alerts in certain modes. Overall, I would still recommend!
Trustpilot
5 days ago
1 month ago