Hayward DV5000 DV5000 Disc Suction Pool Cleaner (Automatic Pool Vacuum)

Gets stuck at corners

This thing does literally nothing. My neighbor has an older model Kreepy Krauly, which is FAR superior to this piece of junk. It gets stuck every 2 minutes. After being in my pool for about 4 hours, it had literally vacuumed 2 strips of pool bottom. Utter garbage. I even called the company to make sure I was using it correctly. I dialed the extension for technical support. The guy didn't even seem to understand my issue, and had to put me on hold to find someone who could tell him the answers to my questions. Save yourself a world of headaches, and just buy a $20 manual vacuum head. I can vacuum the pool myself in 1/50th the time it takes to get this stupid thing hooked up and running. And then it runs properly for maybe 20 minutes before it starts getting stuck everywhere.

Item was delivered a day later by Fedex than expected. Easy to hook up but after a week of use, it doesn't seem to pick up the dirt as well as my Kreepy Krawler did. The ring that is suppose to keep it from getting hung up around the steps is flimsy and does not work too well.

The Hayward DV5000 keeps getting stuck by the pool steps. The plastic wheel keeps coming loose and making the DV5000 not to work.does a good jobThe DV5000 gets stuck near the pool steps all the time and the plastic wheel comes loose all the time but for the money its does a good job over all .

This is my third cleaner and by far the worst one. It gets stuck at the stairs and in some corners. Like the other reviewer I am constantly moving it to do the bottom. It also flips over from time to time. I wrote to tech support at Hayward who answered with questions that indicated that he hadn't really read my email. I answered promptly and never heard back from him. I think they know they have designed a temperamental lemon but they needed a product with a lower price point than their other pricy cleaners.I would suggest you look at a different cleaner unless you have a lot of time to babysit it.

This is our second Hayward. Great pool cleaner for a reasonable price.

I've been doing pool matinence for 17 years and this is the biggest POS that I've used. My fault for cheaping out. It doesn't spin and gets stuck at both sets of the stairs and the main drain. Took it in for repair as suggested by Hayward for them to tell me that there is nothing wrong with it other than it is garbage. Save your money and spend on a real auto vacuum. This is not worth the plastic it's made from.

It works great with a couple minor issues - it tends to get stuck occasionally on the bottom drain and the steps. BUT we can live with that and the instructions for assembling it were not as clear as I would like them to be.We would definitely buy it again.