is it compatible with Microsoft surface pro ?

It is compatible with a Microsoft surface, so it will probably be compatible with a Microsoft surface pro.

Microphone does not work when connecting by 3.5 mm jack to my android phone or pc. is this normal? it does work when connecting to pc by usb.

Hello! Thank you for reaching out, however, we are sorry to hear about your experience. If you are experiencing audio issues with your headset's microphone when using the 3.5mm plug, we recommend verifying that the 3.5mm jack on the phone and computer supports headphones and microphone. We also recommend checking if there are any firmware updates available with the Plantronics Hub application, this can help us fix any glitches or bugs. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.

What comes with this headset?

Hi, the Poly Blackwire 5220 USB-A wired headset box consists of 1. Blackwire 5220 headset. 2. In-line controller. 3. Soft carrying case. 4. User guide. 5. Warranty card.

Does this offer dual headset options for call-center training? Is there a splitter to have 2 headsets connected to be able to listen to the same call?

yes, you have to get a splitter that can handle two stereo connections

Plantronics Plnc5220 Blackwire 5220

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Description

🎧 Elevate your calls with comfort and clarity—because your voice deserves the spotlight.

DURABLE TRAVEL READY - Lightweight metal frame, fold-flat design, and included carrying case for professional mobility.
ALL DAY ERGONOMIC COMFORT - Ultra-soft leatherette ear cushions and memory foam with adjustable headband for fatigue-free wear.
INTUITIVE INLINE CONTROLS - Effortlessly manage calls with volume, mute, and answer/hang-up buttons—mute alerts keep you in control.
CRYSTAL CLEAR COMMUNICATION - Advanced noise-canceling mic with SoundGuard Digital protects your voice and ears from loud spikes.
SEAMLESS MULTI DEVICE CONNECTIVITY - Plug & play USB-A and 3.5mm jack for PC, Mac, tablets, and phones—stay connected everywhere.

The Poly Blackwire 5220 USB-A headset delivers professional-grade audio with dual-ear stereo sound and a noise-canceling boom microphone. Designed for extensive PC and mobile use, it offers universal USB-A and 3.5mm connectivity compatible with all major collaboration platforms. Its ergonomic memory foam cushions and adjustable headband ensure all-day comfort, while inline controls and a durable build make it perfect for busy professionals seeking reliable, crystal-clear communication.

Specifications

ASIN	B0746QVT69
Additional Features	Lightweight , USB, Noise Cancelling
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Battery Average Life	1 days
Battery Charge Time	1 days
Best Sellers Rank	#32 in Computer Headsets
Bluetooth Range	10 Meters
Brand	POLY
Brand Name	POLY
Built-In Media	HEADSET
Cable Features	Detachable, Cord Rewind
Carrying Case Color	Black
Color	Black
Compatible Devices	Cellphones, Mac, PC, Tablets
Connectivity Technology	Wired
Control Method	Touch
Control Type	Volume Control
Controller Type	wired headset with boom microphone
Customer Package Type	Standard Packaging
Customer Reviews	4.3 out of 5 stars 1,561 Reviews
Ear Placement	On Ear
Earpiece Shape	Over-ear
Enclosure Material	Plastic
External Testing Certification	Não aplicável
Form Factor	On Ear
Frequency Range	100 Hz - 6,800 Hz
Frequency Response	20 Hz
Global Trade Identification Number	00017229158559
Headphone Folding Features	On Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	On Ear
Impedance	32 Ohms
Is Autographed	No
Item Type Name	Plantronics Blackwire 5200 Series USB Headset
Item Weight	164 Grams
Manufacturer	Plantronics
Model Name	Blackwire 5220
Model Number	207576-01
Noise Control	Sound Isolation
Number of Items	1
Series Number	5200
Specific Uses For Product	Call
Style Name	2018 Version (USB-A Only)
Subject Character	no character
Theme	Communication Technology
UPC	197497213751 017229158573 017229158559 197497211092 017229173354 197029632364
Unit Count	1.0 Count
Warranty Description	Limited
Water Resistance Level	Not Water Resistant
Wireless Technology	Wi-Fi

Reviews

J**S

23.11.2020

T**L

14.06.2025

T**R

2.11.2023

M**.

7.06.2022

D**Y

1.11.2022

K**E

30.03.2026

V**R

23.10.2020

M**S

15.12.2025

M**I

11.11.2020

T**K

30.06.2018

A**ー

14.06.2022

M**L

18.04.2024

M**O

18.09.2021

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Plantronics PLNC5220 Blackwire 5220

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