DELLA Umbra Series 12000 BTU Mini Split AC Wifi Enabled Work with Alexa 17 SEER2 Energy Saving Cools Up to 550 Sq.Ft & Pre-Charged Heat Pump Ductless Inverter System

Easy to install. DIY. Quiet. Looks great. Heats and cools with ease. Comprehensive remote. I will be installing another, soon Excellant value, superior performance

Great ac I had for over 2 year no issues doesn’t run my light bill up even when I leave it running for weeks

The condenser (outside) unit is pre-charged; however, the copper lines and top unit (Inside) are not. After connecting the lines, a vacuum must be pulled and tested for leaks. you can rent the install kit from DELLA or purchase this at Harbor Freight and Amazon. It is fairly easy to install but must create a large hole from inside to outside to route the power and freon lines. I installed the unit but hired an HVAC company to pull the vacuum to set the freon. this unit does cool my 550 sqft enclosed porch and works with phone app as well as Alexa. It is very quiet and sounds like a fan running.

I'll give this unit 4 stars for the quick shipping and well package items. I installed the 220v 18k black unit in my 40ft 5th wheel so that I wouldn't need to run any of the 3 roof mounted units during the summer. I have installed these units before, so installation was straight forward. It did come with clear instructions which fell in line with how these units are typically installed. It's on it's own disconnect at the service panel which makes it run separately without robbing the trailer of it's own supply. The only issue I have is the temperature settings to maintain my desired room temperature. Regardless if I use the app or the remote, in order to keep a temperature of 70 degrees in heat mode, I need to set the unit to 75. If I set it to 70, it will heat the space to 75 degrees or more before the fan slows to a crawl. Living in Arizona, I have had a few days to try out the AC side of this. Same issue. Except I need to set the unit to 86 or higher to maintain a room temperature of 80 or it will freeze me out. I've checked the app, and it states the room temp is 78, with the unit set to 84, and still blows cold. Setting the fan mode to "auto" keeps the fan blowing at speed 1 during AC, where during heat mode, it would lowered to a silent crawl. Once I feel comfortable, I need to change the fan to "quiet" during AC just to keep the room from getting colder. I do appreciate the ability to control this unit from anywhere concidering I travel a lot. Only one time did it have a glitch where it wouldn't respond, so I just reset the breaker.

I bought my mini split to help cool my garage come the summer heat. When I first set it up it worked great - but it was only 80 degrees outside. Now that we are in the 90s the unit has stopped cooling completely and throws an error every time. I looked up the error and per the manual it only occurs when it’s too hot outside. Like seriously, what’s the point of a mini split for cooling if it stops working in the 90s. I have tried contacting the manufacturer via their app, website and Amazon and have not heard back. I wouldn’t recommend this unit to anyone.

I have had these for a year and half now with no problems. Low utility bills. Run extremely quiet. Keeps the area extremely cooled at 72 and warm in the winter. No need for alternative heating and cooling. Installation was extremely easy and easy to follow instructions.

Put your coat on!! I like the room cold when I sleep. It’s summer in Florida right now and I am using TWO comforters! Love this split unit!!! No leakage. We installed it ourselves so we saved on the installation. Awesome value!

Frosty and powerful, taking great care of a 500 square-foot space. Would recommend to anyone. I got the black unit.