D-Link DP-311U Wireless Print Server, 1-USB Port, 802.11b, 11Mbps

I will never buy another D-Link product. After buying this wireless print server, I followed all install instructions but couldn't get it to work. I assumed it was me, so I paid a PC technician to help me out. He spent 2 hours on the phone with D-Link tech support troubleshooting, and they decided the unit was faulty. When I called customer service to find out how to exchange it, they sent me back to tech support and made me troubleshoot again before they would give me a return merchandise authorization (RMA). After I paid a skilled tech more than $100 to be on with their techs!!! Overall I had to talk to three people and spent 45 minutes on hold to get the RMA. Finally I got my RMA and sent the unit back, with all documentation and accessories. When they sent me a replacement, it was just the unit, no manuals, no software, not even an AC adaptor. So I had to spend 20 more minutes with their excruciatingly annoying hold music to talk to customer service. They "promised" me the AC adaptor and manual, but who knows if I'll ever actually get it. Add to that a complete lack of contrition over selling me a bad product in the first place, and I'm just really disappointed in the whole experience and feel like I've wasted a lot of time and money (price of the unit + tech guy). If I ever get the thing running (with my Netgear router and brother MFC6800 printer) I'll post again about how/if it works. Update: They did send me the AC power cord and I was able to get the thing up and running but only after blundering through on my own - I found the documentation unhelpful in that the instructions stopped 1/2 through the setup process. So, although I now enjoy having my printer remote from my computer, I still won't ever buy another product from D-Link.

Problem #1 - out of hte box, these units are assigned 192.168.0.10 as an IP address. find if your network is on the .0 subnet. So I had to change my entire network over to this in order to get it configured. Problem #2 - once changed, now i have Ip address issues because of the existing clients picking up the .10 address. Problem #3 - If you incorrectly specificy the SSID/wep key or IP address, you have to put it back to the defaults and start over. there's no way to configure the unit Problem #4 - it just plain don't work as it should. Easily the most difficult unit i've ever had to configure. It's a shame that I'm swearing off linksys as their prices are good. Despite it's decent price, stay away from this one.

The product description omits the fact that this is a discontinued product that D-Link suspended support on 11/1/2008. Furthermore, there is no indication that the installation software is only for Windows 3.1 through Windows XP, and is not compatible with Windows 7 and Windows 10. Amazon should not let this product be marketed without full disclosure that it is obsolete.

I cannot write a bad review on a product that is not compatible to my computer (Windows 7). I was simply attempting to solve a problem for cheap.

Although I'm not a computer novice, this unit was hard to install. While the green LAN (Ethernet) light came on when plugged into the router or DSL modem, it didn't work when plugged directly into my PC or laptop. Someone here wrote that in such case you need a "crossover" ethernet cable (or adapter). THANK YOU! I learned that routers have the smarts to figure our what type of unit is plugged in, and automatically assign transmit and receive signals to the proper pins. My PC and laptops didn't do that, and the DP-311U wasn't smart enough either. Hence I needed the cross-over cable (just for the one-time setup). Sad thing, before I figured this out, I spoke with 2 people at D-Link's technical support; we spent easily two hours. But neither one suggested the cross-over cable. They must have had tons of calls like this before. Of course, the manual says mothing about this either. Amazing how they waste time and money.

My DLink router and WiFi PC card, installed over a year ago, worked fine, with no installation troubles. Since then, I installed an Ethernet bridge for my PS2 and now, wanted to add the USB print server. Similar to D-Link's bridge, documentation is incomplete. I made the mistake of jumping ahead and mistakingly plugged in the power to the DP-311U before turning the printer on. Now, I have to get an RMA, send it to DLink, and wait for them to reset it, as there is no at-home reset option. DLink has an advantage with this product as there are no similar products from the major router manufacturers. Unfortunately, this translates to an expensive product with poor documentation and technical support (who could not answer if the product is compatible with my Epson product).

All keyboard entry Nothing is automated And on top of it all, the information you have to enter isn’t correct and tech support is anemic at best.

Wouldn't work with my HP K80. I guess I should have done more research