Polycab Wizzy Neo 1200mm 5-Star BLDC, Remote Ceiling fan for Living Room| 55% Energy Saving, 100% Copper, High Air Delivery, 6 Speed Setting | 4-yr Warranty,Free Installation【Natural Wood】

I purchased 2 Polycab ceiling fans on 2nd May 2025 from Amazon, expecting decent product quality and reliable after-sales support, but unfortunately, it has been a very frustrating experience.Within just one month, one of the fans stopped working. I initially raised a complaint via email, but received no response at all. I then called customer service and finally got a service engineer visit. He diagnosed it as a motor issue and assured us someone would come the next day to repair it.Shockingly, the same evening I received a message that the service request was closed, citing the product as 'out of warranty' – for a fan that was purchased just a month ago and clearly comes with a 3+1 year warranty. The issue was never resolved, and they closed the complaint without any follow-up.I raised another service request on 10th June 2025, and to date, no engineer has visited, nor have I received any update. Every time I call, I’m told the issue will be resolved within 48 hours, which is clearly not true.This has been a terrible customer service experience, and I’m extremely disappointed in both Polycab for their complete lack of support and Amazon for allowing such unreliable brands on their platform. Customers deserve better. I strongly advise others to think twice before purchasing Polycab products, especially from sellers who can’t ensure basic post-sales service.

Mene polycab ka ye fan magaya tha wo on time aaya or polycab ke engineer ne uska instalation bhi bahut ache se kiya.

This is the worst product and the worst customer service I have ever experienced.The fan completely stopped working after just one year of normal use. For a brand like Polycab, you expect basic durability, but this product is total junk.What makes it even worse is their after-sales support. I have tried reaching out to their service center multiple times, but they are completely not responding. They completely ignore their customers once the sale is done.Save your hard-earned money and buy from a reliable brand instead. Do not buy this!

Nice elegant and classic look, remote feature is the best, just move the speed without moving yourself.😂, overall it works smooth and must buy for your home

Not able to understand how to operate it well as it gets sut all of sudden after sometime. Rest it's ok. Does the job n cooling is ok ok .