Litter-Robot 4 Supply & Accessory Bundle by Whisker, Black- Automatic Self-Cleaning Cat Litter Box, Includes Litter-Robot 4, Ramp, Mat, 3 OdorTrap Packs, 10 Liners, 30 Wipes, & 2 Carbon Filters

This is our second Litter-Robot. Our cats adapted instantly to the first one & now they’ve adapted to the new one. We ordered this second one because we have 5 cats who use these & they tend to fill them up rather fast. These are completely sturdy, as long as they are assembled properly, zero leakage, super easy to setup & control with the app. These size is perfect! Such a cool design. You can adjust the lights, the timing of when the litter box cycles after each use, keep an eye on the weight of your cats & the app tells you when the waste drawer needs to be emptied, when to add litter, if the sensors are duty & more. It is so innovative & futuristic. We contemplated this investment for years & now we’ve purchased two this year alone. We HIGHLY RECOMMEND A LITTER-ROBOT! So completely worth the price tag (varies depending on if you purchase just the litter box or a bundle, best product cat related EVER!

No smell! Works great. The ramp is unnecessary, even for my tiny cat. This is a life changing product!

It isn't easy to teach an old cat new tricks, but we got both older cats to use their new and wonderful Whisker Litter Robot 4. We love it. Changing cleaning to 7 minutes and no let behind wet litter. Accurate, no smell using air fresher pellets. Design is perfect. Quality of interior is great for cleaning as well as ease of use.

NO MORE SCOOPING POOP!!!! Do I have to say anything else? lol. It’s quieter than I expected and it looks great. The app works fine and it tracks the activity of both of my cats. My cats now have more privacy and were comfortable using this right away. I couldn’t finish assembling it and one of them was trying to use it lol. It’s great for odor elimination and I only have to change the bag once a week instead of scooping daily! Yes it’s costly, but damn is it great to have one! Especially for the elderly or disabled. I’ve only owned this for a few weeks now but I can’t not have one of these now. There’s an old saying that once you go…..lol. The only downfall for me is that one of my cats loves to interrupt the cycle religiously like it’s a toy. My other cat doesn’t care and lets it do it’s thing. Hopefully he’ll get bored of it one day but that’s my only gripe so far lol. 5 out of 5 stars for me!

I was very excited to receive this. Few reasons I bought this. Foremost is that a new kitty found and adopted me. With work becoming more busy I was exhausted by the time I got home at night. Shopping a few litter boxes morning and night was very time consuming. Second reason was the new kitty was having intestinal issues the vet and I were trying to work through. One small bowel movement could stink up the whole house in no time. Coming home to that was even worse. Last reason was because I was getting ready to go on a trip. I didn't want whoever checked on them be forced to poop scoop a lot.I also bought the expensive steps that went with it.Well that was well and good for a couple weeks. After that the thing started to malfunction more and more.First worry was how it scooped. The scoops fall into a bin right in the middle/under the box. This was worrisome due to a possibility one of the cats would get stuck. It literally is open at that point.Next the box wouldn't scoope/cycle. I would come home to the drum being full. Sometimes I would come home to the drum being mid cycle and stop where the bin is open. Stink galore.I would have to physically push the button to cycle. Sometimes even with that it would stop. I would have to reset and cycle again. I tried using the phone app to do it. Nope wouldn't work.So many issues!. Now just days away from my trip and it is too late to do something.Stuck with an expensive piece of plastic and the loss of a kitty litter box.UPDATE!! 12/25. Still have to physically push the button for it to cycle. Even when it says there is nothing obstructing the area and is rdy.

I vacillated between giving this product 3 or 4 stars. On one hand, it significantly reduces the labor, mess and odor associated with having multiple cats. On the other hand, it is rather costly and the reliability of the first one we purchased directly from the factory was disappointing.In the simplest possible terms, the Litter Robot consists of a whole lot of plastic, a miniature electric motor-gearbox assembly, and enough electronics to cover a largish postage stamp. There's also a couple of optical sensors.After 18 months, our first Litter Robot stopped working and displayed an error code corresponding to "Motor Over torque". We contacted customer support and were pleasantly surprised to be immediately connected with a technician who skillfully walked us through an elaborate diagnostic process. The verdict was that our motor-gearbox assembly had failed. The technician told us that while our unit was out of warranty, they would ship us a replacement unit at no cost. (At this point, the cynic in me pondered the possibility that there was a design problem with the M-G assembly that was causing lots of premature failure. Hopefully, this has been corrected in the unit we just received from Amazon.)The motor-gearbox assembly arrived 4 days later along with a set of excellent instructions on replacement. It took my wife and I about 45 minutes to do the job using only a screw driver and working very slowly. It was an easy task for us, but might be more daunting for someone who isn't mechanically inclined.On a whim, I disassembled the old (failed) motor-gearbox assembly, and found that the quality of the gearbox was on a par with what you might find in a toddler's toy car. The gearbox case was cast out of pot metal and several of the gear shafts used a blind hole in the case as a a bearing support. I suspect that wear led to binding which caused the motor-over-torque failure to occur. So far, I haven't had the courage to open our new Litter Robot and examine the gear box to see if it's been upgraded.Addendum - I've been reading comments from other users and it appears that a number of buyers have experienced problems and simply given up on the product. Many, if not most of these problems can be solved by using the correct kitty litter. Per the instructions that come with the Litter Robot, you MUST use clumping clay litter - pine, corncob and crystalline litter will NOT work.For problems related to mechanical functionality (e.g. drum rotation), call customer service. The technical support team is well staffed, well trained, and very patient. Their sole reason for existence is to solve the problems you are experiencing. Give them a try before you cart an $800 product to the dump.