LG G4, Metallic Gray 32GB (Sprint)

Let me start out by saying that I am team Android always and forever! Let me also start out by saying that I was also team HTC for the last 6 years up until the creation of this masterpiece! I loved HTC for their simplicity in design and consistent quality, but they stopped innovating and creating and moving forward with their phones, so I decided to look elsewhere.I happened upon this phone at the Sprint store when I was due for a new phone, and played with it for a bit, confused by its buttons and new (to me) operating system. I asked an employee to explain what was good and bad about this phone, and he told me honestly that it just came out the day before and he knew little about it except that it had an awesome camera. I had no idea that it was so new, and I knew that meant there wouldn't be much online in the form of reviews or YouTube videos. I did my best to do some spec research before diving in, but I knew I wanted it!Pros+Camera! Duh! (I have a little one and I have a slight obsession with taking pictures of all the cute and messy things he does all day) The panoramic function is a favorite, but the camera just set on auto takes some great photos.+Screen. Beautiful colors and resolution.+Runs super smooth and has a clean and simple operating system.+Charges fairly quickly and the battery last a good amount of time for hoe much I use the phone all day.Cons (these are more of annoyances, than cons)-I hated the "knock-on" feature and found a way to disable that as quickly as possible.-I have a weird screen glitch sometimes when I wake up my phone that stops if I press the sleep/wake button off and on again. (Anyone experience this? I think it might have to do with me messing with the "knock-on" feature.

I was super happy with the phone until today. It suddenly shut off with 50% battery left and plugged in to the charger. It would not turn back on. I left it on the charger (tried multiple chargers to be sure they were working) for 6 hours and still nothing. My roommate has the same phone, so we swapped batteries. My battery worked in her phone but my phone still will not turn on. I've tried contacting the seller through Amazon, but it keeps redirecting me back to my Orders page. I'm really bummed because while it was working, I really loved it.*EDIT*I did some Googling and it turns out this was a big problem with the LG G4 phones awhile back. There was a big class action and LG had to re-manufacture a ton of them as well as replace a bunch of dead phones. Something bad with the motherboard. I talked to Amazon and they refunded me without question. My fiance has since purchased another one of these and it works perfectly. So, if yours craps out out of the blue, you got one of the old ones. If you get a good one, it's an excellent phone!

The seller, EdgeCelluar, is great- 5 stars, I've bought used phones from them before, and never a complaint.The phone, however, is a different story. In the past, I've always loved LG. After a couple of years of Galaxy S4 phones, I decided to give this phone a shot to "try something different" when I needed to upgrade. While it worked, it was a good phone. A big upgrade over the S4 in screen appearance, camera, and speakerphone, etc. And I LOVED the button placement with the "knock-knock" feature. So, I was very happy. I bought some accessories for it, including a separate stand-alone battery charger device to be able to rotate batteries on it,because that was the worst thing- the battery life was pretty bad. But, it had a removable battery, so I could deal with it!Fast forward not even 4.5 months. I'm on my way home from work, with my phone plugged into the car charger, sitting in the car's cupholder- JUST LIKE ALWAYS. When I get home and grab my phone, I try to check it to see if I missed any alerts while I was driving. To my surprise, the G4's screen wouldn't turn on. Kind of weird, but I kept trying. Still no luck. I tried to power it back on, and nothing. I went inside, plugged it into a wall charger, and still it didn't even vibrate that it was receiving a charge. So, I switched batteries, and repeated everything. My phone was broken! Did I do anything to it?! No!I went to Google, and tried to reset it, and then tried a master reset. Nothing worked. In my Googling, I found out these G4's had a problem where a software update would just simply case a conflict that causes the G4 to "brick." That is, it made it completely useless without the ability to turn on.I am so disappointed. I lost my phone. The thing I depend upon, maybe a little too much,, but through no fault of my own for once. LG will do nothing for me since I bought it used. I lost pictures and videos of my baby. I can never get those back. I do routinely back up, but I hadn't done so for the past couple of weeks, and so I lost the media from my first spring break with him. I lost the $ that I just put into this phone less than 5 months ago, and with the accessories I bought for it because I will NOT replace this phone with another LG.

Received phone last week thursday 5.11.17. Phone was mailed on time, good/clean condition, took the best photographs which I took to CVS and printed beautiful portraits. Then 5.17.17 my camera stopped working. I rebooted, took battery out, reset to factory settings, eventually read this is a problem with LG "G" models. Its a corrupted camera problem. Loved everything about this phone, however, a working camera is one of my top 3 necessities in a phone. Phone is going back to vendor. iphone user for 4+ years and took a leap of faith. However, i'm not giving up on LG bc they have the best camera phone i have ever experienced, I am hoping to have better luck with V10 or V20.The camera caused this review to lose 2 stars