ALORAIR Storm LGR Extreme Smart WiFi Commercial Dehumidifier with Pump, 180 PPD at AHAM, 5 Years Limited Warranty, cETL Listed, Memory Starting, Water Damage Restoration, Crawlspace and Basement

Bought three of these for my rather large crawlspace (3500sqft all divided up by massive HVAC ducts ). If the quality holds up the way it has on day one I will be extremely happy and this will be the buy of the century. APP WORKS LIKE A CHAMP. I can control these units remotely from my toilet (iPhone 11 running iOS 18)Had one turned on in my living room (67% rh) just to see if it worked and it started shooting water out of the condensate pump after about 45 minutes…. Like a lot.Note: skip/ignore all of the Wi-Fi instructions that come with the box and Only perform steps one, two, five and six. REASON: All of my units had the Wi-Fi pre-configured from the factory so all the button pushing mumbo jumbo didn’t need to be performed. Also make sure you read the seller’s comments in full. They have very specific instructions on which app you should use based on the manufacture date of the unit. My units were made in 2024, so I’m using the AlorAir-R “Lite” app.

I put this in my crawl space to remove excess moisture from under my house. It has been working for over a month now. Has dropped the humidity from 49% to 38% so far. I have it set for 30%, so it has been working 24 hours a day. You can't hear it running at all. This time of year (Winter in Oregon) the electric goes up, so it's hard to say how much of the increased bill is this unit, but my bill hasn't gone up very much.

Well the wifi on this has 2 different apps depending on the build date code on the tag on the machine. Alorair R. app. OR. Aloriar R Lite app. Neither one worked.Sent back and I will review the second one.Looks decently built.Pump works.It is just the most important part the wifi would not work.Look for my review on the replacement one.Ok the second one came in.The wifi hooked up easily and I was happy untill the wifi stopped after a half day.Ereased the entire app and started from scratch.It said successfully attached to my account but would not relay any info to my phone.Called Alorair and was told to fill out the troubleshooting form.Got a reply from Alorair for me to submitt the order # form from amazon so I did.There representative replied back and said because I bought it on Amazon it was not covered under there warranty at all.Such freeking bullshit.They should be ashamed of themselves using Amazon as a scape goat to get out of thier warranty obligations.This will be going back to amazon.Buyer beware.They do not stand behind thier products you buy when you buy them on amazon even before I purchased this thier customer service representatives 2 of them said they. were covered.So off to purchase another brand but I have to make sure it is not a sister brand of Alorair.I cpme from an era where A Great buy is good customer service period and I sent them a clear message of what I thought of thier reply which I will not state entirely here.What a shame a decent product with no back up by the company.This was not a cheap machine..Buyer Beware.

This Dehumidifier works great and removes many pints per day. I have had this running daily for over a year at still works great. iOS Connection app is trash and barely works half the time. Manually the product is great. Remotely almost impossible to control. Small buy as powerful as a commercial

I have an encapsulated crawlspace, but there are still plenty of places where humidity can get in. This unit has been working for two months now in spring and summer and is able to keep the humidity below 55% set point, even on days with 100% humidity outside. It could probably pull more moisture than that, but we haven't changed the setting to anything lower except when we tested it in a bathroom with the shower running to see if it could keep up. It did.The WiFi setup is a little tricky. We only ever use it in direct connect mode. To do so, we open the app on a phone with a different WiFi or data connection. Then we get to the screen on the app that prompts us to change WiFi networks. We switch networks to the private network that the machine hosts. Then the app finishes connecting and shows us all the settings and statistics on the machine. According to its own statistics, it's only been actively running about 1 hour every day to keep the humidity down.The spot in the crawlspace where I put it is right below where I sit on the main level. You can barely hear it when it runs. It's quieter than other dehumidifiers that I own and obviously much quieter than the main AC.

Great products, great customer service. Friendly and knowledgeable Customer and Technical Support. They are always quick to respond and never placed on hold for extended periods of time like many other businesses/customer services. Gladly do business with them again if ever needed.

Not only was this noisy, it had a rattle/vibration that was heard throughout the house from my totally encapsulated crawl space. I know quite a bit of software and programming, so couldn't understand why I couldn't get the App to work - until I read the reviews and comments in the APP downloader (not what people say here on Amazon). This unit was returned. I WILL say, customer service was exemplary!