Pop Evil Ash Army of Darkness 1671

First off love the product. I got it as a Christmas gift for my wife who loves the Evil Dead franchise. I purchased the product from Easytoyshop. They did a terrible job of protecting the product. When it arrives the corner was bashed in. Some of the plastic protecting the item was loose and rattling inside the box. They offer a refund instead of replacing the item. And the item has gone up in price so that's not a option. I'm stuck having to keep a damaged product.