Pentair523081 Salt Chlorine Generator

A little too expensive for my liking but work just fine

My IChlor 30 has been installed and in use for 11 months. After five months the flow/temp switch failed and the warranty replaced the entire unit. However, another four months and the same thing happened. They sent me a new flow/temp switch and said I would have to replace it myself. I assume the flow switch is the weak link in this unit and will go bad every few months. So far the warranty has covered the part. Also, the unit has trouble recognizing water flow from my Pentair Inteliflow pump. I have to set the pump on a high setting to get the IChlor to work. This defeats the purpose of having a variable flow pump to save energy and money. The IChlor also has trouble recognizing the salt level. It often shows low salt even when the salt level test at the pool store test good.I switched from a chlorine pool to salt last year. I did some research and thought this to be a good idea. I wish I had stayed with traditional chlorine. The problems and expense with salt is much higher than Chlorine. With salt you are still producing chlorine and during the process it significantly increases your PH level. So, you will constantly be adding Acid to lower PH. I am curious to see if Pentair will replace my flow switch when it goes bad in a few months. It will be out of the one year warranty next month.This is an update: After opening my pool for the season I discovered the flow switch intermittent. I cleaned it as described by the manual but no improvement. I lowered my rating from two stars to one star. This item is junk if used with a variable speed pump. Also, Customer service and Technical support is not very helpful or responsive.Update: May 2021. Float switch went bad again. I called for warranty replacement and was told that because I bought the Unit from Amazon that the warranty is only 6 months. I had the unit professionally installed. I still recommend you stay away from this unit. The Float switch will need replacing every year a a cost of over $70 for the part. The unit will not work well with a variable speed pump. I still need to run the pump at high RPM to get the IChlore to sense flow.

works as described

Consumer FYI: Amazon is not a true dealer for Pentair. So if you have problems, it is very hard to deal with Pentair directly as likely you are not a dealer either. Pentair does not like dealing with regular JImmy's & Joe's like us.After a couple weeks of haggling with Pentair (not Amazon) they sent a replacement unit.My advice, use a local dealer that has to do the haggling.

Bought this expensive product on August 4th and on October 4th it stopped working. Trying to find a rep that is exchange or repair is next to impossible. Where is an 800 number I can call to return.

Speedy delivery and exactly what I ordered. It’s working fantastic

Used this for our above ground pool summer of 2022. Received July 12. Worked great all summer. Stored for winter inside went to use for summer 2023 and it only worked for about 2 weeks this item cost alot of money to work for only 2 months.

These fail every three years. What a surprise. Warranty stinks.