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Q: I just received this toy. It is not moving but it does bark and cry. Is it suppose to actually move?

In case anyone else runs into this problem: my dog bounced the toy down the stairs a couple times. It kept making noise, but stopped moving. I took off the skin and found that the two halves of the ball had twisted out of place. When I realigned them so that the protective walls around the on/off switch were again in the right place, the problem was solved and the toy worked as intended.

Q: Why do I have to spend 20 minutes to figure out what this product is all about ? I give up at this point

This is actually (the skin) of a dog toy. The call inside makes all kinds of noises and shakes. My pup loves it so much that I have had to replace the body (skin) and ball. The ball diedcause it was left outside in a heavy rain. You should be able to find the complete toy (we call it mousey). My Pomeranian loves it. Favorite for years.

Q: does it work on carpet or only on hardwood/tile floors?

It works fine both on carpet and hardwood/tile floors.

Q: How do I change batteries? Can’t open plastic lid

You have to unscrew the small screw (Philips head if I recall correctly) that is placed at the center of the tab that "opens" the battery compartment after opening the ball.

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Have a Question? See What Others Asked

I just received this toy. It is not moving but it does bark and cry. Is it suppose to actually move?

Why do I have to spend 20 minutes to figure out what this product is all about ? I give up at this point

does it work on carpet or only on hardwood/tile floors?

How do I change batteries? Can’t open plastic lid

Reviews

K**N

Amazing

Amazing my puppy loves this

29.04.2021

J**.

Good product

My dog loves this toy, so it’s great the replacement tail is available to buy. Good service from seller.

28.05.2018

A**R

My dog loves this toy

This is the 4th cover I've bought. My dog loves this toy, still going strong after at least 3 years of play

9.12.2018

T**E

A little disturbing

I wanted a toy that moved and vibrated. I didn’t realize that this toy would make noises that sound like a dog getting hurt. It terrified my dog and also I don’t want to encourage her attacking something that whimpers and cries like a dog in pain. I think that this toy would be great without the puppy crying sound.

3.10.2021

C**0

Sounds Like a Dying Puppy

Ordered the green monster version. While this toy does capture my dog's attention, the noise it makes, is NOT ok. It starts off sounding like a yapping dog and then goes on into whining and crying until it fades out at the end with a whimpering. Basically, it sounds like your dog killed it. I specifically ordered the green monster version, so that he would not get used to chasing something that looks like a squirrel. Currently my dog responds well when other dogs whimper in pain during rough play. This toy, would essentially just encourage him to ignore those sounds. AWFUL. Do not buy unless you have zero intention of socializing your dog with a real, living, breathing animal.

15.09.2021