Ctronics 4K 8MP PTZ Security Camera Outdoor, 2.4/5Ghz WiFi CCTV Camera, Home Security WiFi Camera with Smart Human/Vehicle Detection, Auto Tracking,Color Night Vision,Two-Way Talk, IP66,SD/CloudCarbonfree Certified

Superb camera at a good price backed up with brilliant after sales service. Great picture quality and very easy to use mobile app. I have five of these cameras and one of them went wrong (would not turn left to right). I contacted support and Eric answered my query within 24 hours. After trying to rectify the issue remotely and not being able to, a new camera was despatched within three days of my initial query. The camera arrived three days later. I really cannot fault the service I got - after all things do go wrong and it is how the issues are delat with that is important. Big shout out to Eric who was very responsive and helpful throughout.

Have tried several cameras over past year. I am using a cheap and cheerful one (£35) that works great and does its job, I have another which is good enough for where it and it purpose (£80). Needed another and purchased this one for £75. I like this one. Set up linking to wifi can be a pickle but stick with it as I was making errors in which my daughter corrected me.This is excellent for this kind of money.Excellent quality immiges and great zoom. However, if zooming in at distance is what you may need, then you must get a camera with "Optical Zoom" and not digital zoom. There is a big difference and of course it will cost a lot more also.This is very easy to navigate around and I bought a wifi booster to ensure I get good wifi coverage for where camera is positioned.Can recommend this and you can't go wrong for the money.. Hope this helps.

Previously bought 2 of an earlier model both mounted externally open to some quite servere north western England coastal weather these lasted for 6 years and were only replaced due to the failure of the network card, (the cameras still worked physically and optically but no replacement cards are available. New model purchased and fitted unfortunately one of the cameras developed a fault after 6 months I contacted Ctronics service department who replied within 48 hours logged onto the camera and agreed it was not able to be fixed (horizontal tracking had failed) I was contacted by Candy Jiang and a replacement camera would be forwarded to me, this arrived within 10 days I was then contacted by Candy again to make sure the new camera was functioning correctly and I was happy with it. All in all despite the fault the after sales service from the staff of Ctronics was excellent and special thanks to Candy for her diligence.Roy Walsh UK

Anyone thinking about purchasing a security camera should read this first.I am writing this review regarding Ctronics Security Camera products and support, but mainly regarding their support.After trying several manufacturers cameras I eventually can across a manufacture called Ctronics. After reading the spec of their cameraI eventually settled on Ctronics which I purchased 5 years ago from Amazon.This turned out to be a good camera, not its quality but there support.All makes of security cameras seem to have problems from time to time. Trying to get help/support from the manufacturers is awful.However, if a fault occurred, I send an email to the Ctronics. I receive an email back the next day, by a lady called Sophie. She asked for the details of the camera and the fault. She said she would email me back. This is their usual procedure.The following morning there was the email with the information to correct the fault, which worked and cleared the fault. The camera is still working today. Based on their support, 2 years ago I purchased another 2 Ctronics cameras from Amazon they arrived the next day. There was no problem setting them up. Several of my friends and neighbours were having trouble at their properties. They contacted me for advice. I explained about the camera and to purchase it from Amazon.I offered to set the cameras up so they just had to install it. There were quite a few of them did the same.Support.All security cameras have problems from time to time. Usually switching it off for a few minutes and back on most times puts it right.Unfortunately, one of the two cameras stopped working the other day. I carried out all the usual checks but to no avail. Sent an email to Ctronics.Giving her the, details of the camera plus, the nature of the fault. The next day I had a reply from their support personal Sophie. She sent some details to try. But that did not help however; the camera would not start up, which was very unusual. She then asked me to send a copy of the invoice off Amazon. I pointed out that the camera, which was now 23 months old and out of warrantee after it had been checked.The next day there was another email off Sophie on my computer, apologising for the problem with the camera. Although the camera was out of warrantee,Sophie said she would send me a new one free of charge. It arrived 3 days later.I’m not saying they would do this every time. As they are usually able to sort the problems using emails.I would give Amazon for stocking Ctronics and Ctronics for their quality and excellent support, 6 Stars if I could.Griff West Midlands

This unit is placed outside of the house to protect the car which is parked on street. Its been installed for the past few months and there are absolutely no issues with it despite being subjected to sun and also heavy rain. Placed in a memory card and updated some of its settings and its been working perfectly. You can select what causes the camera to trigger i.e only trigger when there's people and/or any movement - we've set it to trigger only when there's people around. I've never had an issue connecting to the device to view using my iPhone. Its quick to connect and works seamlessly. Small downside is that it is wired but the wire is quite unobtrusive and can be hidden easily. It is quite a large unit and very well made. The quality of the picture is amazing and very clear. The zoom works well too - but not something that I use often. I use the black and white night vision, but it has a colour option too when using the LED's.

Useless. Jams in the Pan. What more can be said?

Its ok i suppose for the price, however i find the motion sensor far too sensitive even on low setting of 5 i am getting loads of false alarms. Sending mine back and going for a higher spec as this will crack me up.

First-class service, Echo gave me an extra years guarantee and an SD card, and was very quick to reply to any concerns I had, about the camera, very satisfied with the service and would use Echo again.