RELAXONCHAIR [MK-Classic Full Body Zero Gravity Shiatsu Massage Chair with Built-in Heat and Air Massage System (Gray)

I was not in the market for a massage chair, they seemed like a silly novelty to me. A month ago i was in a local store that had a display with several massage chairs from another company. Really, just to kill a bit of time while my wife was looking at some theater chairs I decided to have a sit. Within 10 minutes I decided that i had to have one. I am 58 years old and have had some lower and upper back issues along with a terrible case of plantar fasciitis that was especially bothersome in my arches. The back rollers along with the airbags and heat felt really good. After the rollers in the feet were activated I knew that a massage chair was a must for me. I decided to do some homework because I thought that the info the salespeople had was lacking and I didn't see a real connection between he manufacturer and the store. I investigated for two weeks literally looking at every chair out there through the internet the best I could. It isn't easy because there aren't many within a 50 mile radius that you can actually sit in. So i reviewed chairs on the web through a couple of dealers and online stores. I was willing to go as high as $3500 if I felt that I was somehow able to determine the best chair for my needs. Foot rollers, anti gravity, L Tracking, were some of the attributes that I was looking for. When I came upon the Relaxon chairs on Amazon I felt that I had found more bang for the buck. I actually didn't see this model and decided on the Relaxon MK II Plus. I decided to sleep on it and the next day just did some final investigating and came upon the Relaxon Classic. It seemed to be a new model with only one review thus far. After looking at the features, I decided on the newer model for the extra $300. It's basically a crap shoot since I couldn't actually sit in any of them so i decided to purchase through Amazon figuring that if I struck out at least I would have some recourse that i trusted. The chair was delivered. All I had to do was strip away the box and packaging and plug it in. The fact that there was nothing to put together was a huge plus. I sat in the chair and started to play. I immediately felt relieved that I had made a good decision. I did have a couple of questions about some of the controls, you have to kind of try things because the manual is a bit light in details. I actually called customer support with a couple of questions. I spoke to Steven at Relaxon and he was very helpful, easy to talk, to and my faith in the company went up a couple of notches. I trust this company from our conversations and I believe Steven to be a stand up guy.The chair is a winner! The rollers do their thing (actually several things) from my neck all the way down to my thighs. The modes are all quite nice from the Stretch and the Yoga, which massages and stretches your back and legs by basically pinning you down with the airbags and adjusting your positions while the rollers do their thing. to the Relief, Sleep and Full Body modes. The PSI for the airbags has 3 pressure adjustments as do the speed of the rollers. The leg and feet massages are a game changer. Tough to even describe until you actually take a spin. I'm 5 ft 9 and 180, my wife is 5 ft 2, and 125, everything seems to adjust well. I have had friends stop in that are let's just say, larger, well over 6 ft 2 and hefty, literally no issues.Bottom line, I feel like I made the right decision. We use the chair every day, i especially enjoy it after a round of golf. It feels great and has eliminated discomfort in my back and worked absolute wonders on my feet. I can't be certain what one may find in higher priced chairs like the ones Costco had on display that were $6000, I can say that for almost half of what I was willing to spend this chair had everything the $3000-$3500 chairs that I sat in locally had.If you are considering a massage chair, my suggestion would be to try to find one locally to sit in that has similar bells and whistles, and then take a really hard look at the Relaxon chair. Some friends chuckled at the thought of me buying one of these, then after they sit in it for 10 minutes they tell me "worth every cent!".I purchase often from Amazon, I rarely take the time to review products. I thought I may be able to help others that are interested in a massage chair so for what it is worth I couldn't be happier with my purchase.

This was a Christmas present for my wife so we've had it for about a month, she loves it but there is a little room for improvement. First, it's great that it comes completely assembled, just unbox and plug it in. There are plenty of different programs to chose from to suit your needs. We found the massage to be right on target. It goes from your neck all the way to the back of your upper thighs. The action varies with the program you chose, kneading, rolling, vibration, and heat in certain areas. Now, the things that could be improved. The foot/lower leg area is extendable and it's on a spring, so you just push down to a comfortable length. However, there is nothing to hold it there and the spring is pretty strong so it tends to come back up during the massage cycle. It would be great if it was motorized or worked on air pressure so you could set it where you want it and it stayed there until the end of the massage. The other thing that could be improved is the actual foot massage on the bottom of your feet. We found the rollers to be very narrow so they seem to poke into the bottom of your feet a little too much. If they were wider they would be much more comfortable. We took a small piece of thin carpet and put it in the bottom of the foot area on top of the rollers, that seems to take away the sharp feeling. The rollers are positioned in the arch area of your feet, it would be great if they covered the front/ball of your feet as well. Again we love the chair with the few improvements it would be near perfect!

The chair came in a very large box which instantly became my grandson's Playhouse. Yes, the playhouse is great but the chair is magnificent! It arrived in one piece, we simply opened the box and plugged it in.My favorite massage setting is full body. It uses a double tap on my back which makes me make funny noises. 😘I can adjust the speed of the massage as well as the pressure. Does an excellent job of massaging my shoulders back haves and feet and it was much lower and the price of the chair that I saw at the mall that got me started by massage chairs. This chair is a gem, perfectly relaxing and easily used. It has a true zero gravity setting and I can decide how far back I want the chair to go. It is a truly pleasing high end massage chair and worth every single penny spent.That said, the best part is that the customer service is out of this world. We had a question about one of the wires on the chair and called the company. Remember, this is during the time of covid-19 and customer service is hard to come by. The call was answered by Steven, who said that he didn't have time to talk because he had a meeting but he would call back in an hour. Our hopes were not especially High. 20 minutes later Steven called back an answer to every single question....correctly!Do not hesitate to buy this chair. It is an excellent high end massage chair and when you buy it you are also buying Top Notch customer service.

(1) not as advertised no adjustable shoulder pads. (2) whoever programmed this product must of been puffing on their opium pipe at the same time. (3) If using zero gravity and there is a power outage you are stuck in the chair will not return to upright position.(4) the users manual leaver muchto be desired too vague. (5) came with an allen wrench with no mention what it is to be used for.